How to Cancel TimeLive

To cancel a TimeLive product subscription or request, you need to follow these steps, as the specific cancellation process is not detailed on the Livetecs website but can be inferred from general practices for SaaS and software subscriptions:

Cancellation Instructions

For Cloud-Based Subscriptions

• Contact Customer Support: Reach out to Livetecs customer support via email at [email protected] or through the Live Chat feature available on their website.
• Provide Subscription Details: When contacting support, provide your subscription details, including your account name, email associated with the account, and any other relevant information.
• Request Cancellation: Clearly state your intention to cancel the subscription and ask for confirmation of the cancellation.

For On-Premises Installations

• Terminate License Agreement: If you have an on-premises installation, you will need to terminate the license agreement. This typically involves notifying Livetecs in writing.
• Uninstall Software: Ensure that the TimeLive software is uninstalled from all servers and client machines to comply with the licensing terms.
• Confirm Cancellation: Contact Livetecs to confirm that the license has been terminated and the software has been uninstalled.

Additional Considerations

• Data Migration: If you need to migrate data from TimeLive to another system, ensure this is done before the cancellation is finalized.
• Refunds: Check with Livetecs regarding any refund policies, as these may vary depending on the terms of your subscription or purchase agreement.

For more detailed information, it is recommended to visit the Livetecs website or contact their customer support directly.