How to Cancel Carbon Cockpit

To cancel your subscription to the Carbon Cockpit product from D-Carbonize, you need to follow these steps:

For Users Managed Through the D-Carbonize Platform

Since the specific cancellation process for D-Carbonize is not detailed on their website, you will need to contact their support team directly. Here’s how you can proceed:

• Reach out to the D-Carbonize support team via their contact page or the support email provided on their website.
• Explain your intention to cancel your subscription and provide any necessary details such as your account information or subscription ID.
• Follow any additional instructions provided by the support team to complete the cancellation process.

General Guidance

If your subscription is managed through an app store (e.g., Apple App Store or Google Play Store), you might need to manage it through those platforms, although D-Carbonize does not specify this:

• For Apple App Store: Go to your account settings, select "Subscriptions," and find your D-Carbonize subscription. Tap on it and select "Cancel Subscription."
• For Google Play Store: Go to the Google Play Store app, navigate to the menu, select "Subscriptions," find your D-Carbonize subscription, and select "Cancel subscription."

However, since D-Carbonize’s documentation does not explicitly mention app store management for their subscriptions, contacting their support team is the most reliable approach.

Additional Tips

• Ensure you have all necessary account details ready when contacting the support team.
• If you are using any of the advanced features or have multiple entities set up, you may need to address these specifically during the cancellation process.
• Keep a record of your cancellation request and any confirmation received from the support team.