Pulseway Reviews - Pros & Cons, Ratings & more - 2025
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Pulseway
85%
Visit Website
85%

Pulseway is a robust Remote Monitoring and Management (RMM) software designed to streamline IT operations for MSPs and IT teams. It offers real-time monitoring, instant alerts, automation, and mobile-friendly remote access, allowing users to address issues proactively and minimize downtime. With comprehensive features like patch management, asset tracking, and seamless third-party integrations, Pulseway enhances productivity from any location. Enjoy a 14-day free trial to explore its capabilities.

Subscribed Reviews

85% Subscribed Score

Analysis

Pulseway is an intuitive Remote Monitoring and Management (RMM) solution designed for IT teams, MSPs, and system administrators. Its key features include real-time alerts, remote access/control, patch management, and powerful automation, accessible via mobile and desktop. Standout benefits include ease of use, detailed feature set, and responsive support. Starting at $39/mo, it provides cost-efficiency, especially for small to mid-sized IT environments.

Compared to NinjaOne or Atera, Pulseway excels in mobile management and intuitive interface but slightly lags in third-party integrations and advanced remote control capabilities. Designers or non-IT users may find it overwhelming. Its customer support is praised for efficiency, ensuring better value for IT professionals needing handy, on-the-go control.

Subscribed Score Metrics
30/36 Metric achieved
Ease of Use
Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
6/6 Metric Checks
Security
Compares the product’s features, quality, and pricing to determine its overall cost-effectiveness.
5/6 Metric Checks
Value of Money
Assesses the product’s ability to protect data, prevent breaches, and comply with industry standards.
5/6 Metric Checks
Customer Support
Reflects the responsiveness, helpfulness, and quality of assistance provided by the product’s support team.
5/6 Metric Checks
Integrations
Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
3/6 Metric Checks
MetricsScore
Customer Support5/6
Security5/6
Ease of Use6/6
Value of Money5/6
Integration3/6
Popularity6/6
Radar Chart Table View
Pros & Cons
User-friendly interface and ease of use
Mobile app for on-the-go monitoring
Extensive automation and patch management
Reliable customer support and regular updates
Occasional mobile app login issues
Lacks integrations with some third-party tools
Remote control feature could be improved
Pricing can be steep for some features

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