HaloITSM Pricing and Features overview 2025
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HaloITSM
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HaloITSM is a comprehensive, ITIL-aligned IT service management solution designed to streamline IT operations. With intuitive workflows, rich customization options, and robust features like incident management, asset tracking, and automation, it caters to businesses of all sizes and industries. Offering an all-inclusive pricing model, HaloITSM boosts team efficiency and aligns IT services with business goals seamlessly.

Pricing and Features

HaloITSM pricing is based on the number of users or agents within an organization. Here are the key details:

  • Pricing: Starts at $49 per user per month for both cloud-based and on-premise deployments. In the UK, it starts at £65 per user per month (billed annually).
  • Features:

    • Full access to the ITSM system.
    • Centralized tool to manage entire ITSM.
    • Unlimited assets.
    • Included integrations.
    • No-tiered pricing model, meaning all customers have full access to the platform’s features without locked functionalities or hidden costs.
  • Additional Features (separate cost):

    • Halo asset discovery.
    • Halo remote control.
    • Self-service password reset.
  • Discounts:

    • 15% discount for non-profits, charities, and educational institutions.
  • Enterprise Plan:

    • Custom plan for larger enterprises with unlimited licenses, volume discounts, and a dedicated account manager. Pricing depends on specific needs and requires a direct quote from HaloITSM.
  • Free Trial:

    • 30-day free trial with no credit card required.
Pricing Model Cost Features
Cloud-Based/On-Premise $49/user/month or £65/user/month (UK) Full ITSM system, centralized management, unlimited assets, included integrations
Additional Features Separate cost Halo asset discovery, Halo remote control, Self-service password reset
Discounts 15% off For non-profits, charities, and educational institutions
Enterprise Plan Custom quote Unlimited licenses, volume discounts, dedicated account manager
Free Trial 30 days No credit card required