Smart Service Reviews - Pros & Cons, Ratings & more - 2025
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Smart Service
78%
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  • Field Service Management
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    • Smart Service

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    78%

    Smart Service enhances QuickBooks by integrating scheduling, dispatching, routing, and workforce management to simplify operations for service businesses. This all-in-one solution eliminates double data entry and streamlines workflows through its seamless QuickBooks integration. Designed for industries like HVAC, plumbing, landscaping, and more, it provides mobile and paperless tools to boost productivity and optimize field service operations.

    Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives

    Subscribed Reviews

    78% Subscribed Score

    Analysis

    Smart Service is a QuickBooks-integrated field service management tool for industries like HVAC, plumbing, and landscaping. It offers scheduling, dispatching, customer management, routing, workforce tracking, and paperless operations. A one-time license costs $1,599.99, with options for additional users at discounted rates. Compared to alternatives like Connecteam and Skedulo, Smart Service stands out for seamless QuickBooks integration but lacks advanced reporting and scalability. Customer support is responsive with high ratings, making it cost-effective for small to mid-sized service businesses. It’s ideal for businesses needing QuickBooks integration with field service operations but may not suit larger enterprises with complex requirements.

    Subscribed Score Metrics
    28/36 Metric achieved
    Ease of Use
    Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
    5/6 Metric Checks
    Security
    Compares the product’s features, quality, and pricing to determine its overall cost-effectiveness.
    4/6 Metric Checks
    Value of Money
    Assesses the product’s ability to protect data, prevent breaches, and comply with industry standards.
    4/6 Metric Checks
    Customer Support
    Reflects the responsiveness, helpfulness, and quality of assistance provided by the product’s support team.
    5/6 Metric Checks
    Integrations
    Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
    5/6 Metric Checks
    MetricsScore
    Customer Support5/6
    Security4/6
    Ease of Use5/6
    Value of Money4/6
    Integration5/6
    Popularity5/6
    Radar Chart Table View
    Pros & Cons
    Seamless QuickBooks integration
    Efficient workforce management
    Real-time updates for schedules
    Excellent customer service
    Complex initial setup
    Reporting challenges
    Occasional syncing issues
    High cost for add-ons

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