BestNotes Reviews - Pros & Cons, Ratings & more - 2025
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BestNotes
74%
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BestNotes

74%

BestNotes is a cloud-based EHR and CRM designed for behavioral health and addiction treatment providers. It offers comprehensive tools such as customizable notes, compliance documentation, scheduling, telehealth, e-prescribing, patient portals, and administrative features. With over 20 years of expertise, BestNotes provides flexible, user-friendly solutions at an affordable cost, emphasizing excellent customer support and ongoing updates.

Subscribed Reviews

74% Subscribed Score

Analysis

BestNotes is a cloud-based EHR and CRM designed for behavioral and addiction treatment professionals. It includes customizable notes, scheduling, telehealth, billing, e-prescription, and compliance documentation. Easy to use with excellent customer support, it costs $57/month/user for the first 10 users, with decreasing rates for larger teams. Compared to alternatives like SimplePractice, Carepatron, or TheraNest, BestNotes excels in user support and affordability but lacks aesthetic appeal and seamless billing integration. Ideal for clinicians in mental health, it’s cost-effective but might not suit practices needing advanced billing tools. Unlimited training and month-to-month contracts make it appealing.

Subscribed Score Metrics
27/36 Metric achieved
Ease of Use
Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
5/6 Metric Checks
Security
Compares the product’s features, quality, and pricing to determine its overall cost-effectiveness.
4/6 Metric Checks
Value of Money
Assesses the product’s ability to protect data, prevent breaches, and comply with industry standards.
5/6 Metric Checks
Customer Support
Reflects the responsiveness, helpfulness, and quality of assistance provided by the product’s support team.
6/6 Metric Checks
Integrations
Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
3/6 Metric Checks
MetricsScore
Customer Support6/6
Security4/6
Ease of Use5/6
Value of Money5/6
Integration3/6
Popularity4/6
Radar Chart Table View
Pros & Cons
User-friendly interface
Efficient document tracking
Responsive customer support
Customizable forms
Limited billing integration
Clunky visual design
Learning curve for new users
Issues with saving unsaved notes

Reviews of BestNotes from other platforms

Other Alternatives

EHR YOUR WAY is a highly customizable, cloud-based EHR solution designed for mental health and clinical care providers. With over 2,000 features, it supports efficient agency operations, including patient intake, telehealth, scheduling, billing, and comprehensive reporting. Built for agencies with 10+ users, the system is user-friendly, integrates seamlessly, and enhances workflows. It includes robust support, HIPAA compliance, and a client portal to streamline care delivery.