BestNotes Overview of Reviews & Product Details - 2025
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BestNotes
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BestNotes

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bestnotes.com

BestNotes is a cloud-based EHR and CRM designed for behavioral health and addiction treatment providers. It offers comprehensive tools such as customizable notes, compliance documentation, scheduling, telehealth, e-prescribing, patient portals, and administrative features. With over 20 years of expertise, BestNotes provides flexible, user-friendly solutions at an affordable cost, emphasizing excellent customer support and ongoing updates.

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Overview

Explore BestNotes

BestNotes is a cloud-based solution in the Mental Health and Addiction Treatment Software category, designed to streamline operations for behavioral health and addiction treatment professionals. Offering a comprehensive Electronic Health Records (EHR) and Customer Relationship Management (CRM) system, BestNotes ensures seamless compliance, effective documentation, and efficient practice management. Features such as customizable notes, scheduling, telehealth, e-prescription, e-mar, lab results, patient portals, HR support, and appointment reminders make it an all-in-one platform for providers. Explore exclusive deals. For alternatives, consider EpicBirdEye, or EHR YOUR WAY.

Why Use BestNotes?

Choosing BestNotes for your practice brings numerous advantages:

  • Tailored for Behavioral Health: BestNotes caters specifically to mental health and addiction treatment providers, featuring essential tools like intake and nursing assessments, treatment plans, and compliance documentation.
  • Customizable and Flexible: With fully customizable templates and notes, you can adapt the system to your organization’s unique workflows and preferences.
  • Comprehensive Features: Beyond EHR and CRM functionalities, BestNotes integrates telehealth, billing tools, electronic prescriptions, and lab result tracking for a holistic approach to patient care management.
  • Seamless Scheduling and Communication: Features like appointment scheduling, reminders, and internal communication tools (including Q-log functionality) simplify coordination among teams and patients.
  • Unlimited Training and Support: Enjoy unlimited training, support, and customizable options at competitive pricing, with no upfront fees or lengthy contracts.

Who is BestNotes For?

BestNotes is ideal for:

  • Behavioral Health Providers: Designed for those providing outpatient, inpatient, or residential mental health and addiction treatment services.
  • Small to Medium Practices: Cost-effective tiered pricing for practices of various sizes ensures accessibility and scalability as organizations grow.
  • Administrators and Supervisors: Streamline operations like scheduling, billing, and compliance management, increasing overall efficiency and resource allocation.
  • Clinical Teams: Enable streamlined patient documentation, treatment tracking, and collaboration across multiple roles.

BestNotes offers an integrated platform for mental health professionals, ensuring efficient practice management and enhanced client care. Whether you’re running a small practice or managing large-scale operations, BestNotes provides the tools you need to optimize workflows and deliver quality services.

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Review

BestNotes Satisfaction and Score

BestNotes Score and Review

See BestNotes pros cons, the conclusions and the subscribed score

74% Subscribed Score
Compare BestNotes to others

BirdEye

80%

Tebra

73%

SimplePractice

73%
Tiered Pricing Plan: Save with More Users
BestNotes Tiered Pricing: Save More with Additional Users
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Videos

See how BestNotes works on Video

https://www.youtube.com/watch?v=HVrkfdHVH6w
Pricing

BestNotes Pricing and Features

BestNotes Pricing

See BestNotes pricing and features for each package

$11.50-$57/Month
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Experience

BestNotes Product Experience

BestNotes
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Cancellation

Steps to Cancel BestNotes Subscription

BestNotes Pricing

To cancel a BestNotes subscription:

  • Log into your BestNotes account as a System Administrator.
  • Navigate to "Settings" > "Account Details."
  • Select the "Cancel Subscription" button under "Subscription Information."
  • Choose how you want your data exported before the database is deleted.
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FAQ

Most frequent question about BestNotes

What is BestNotes EMR software designed for?

BestNotes EMR software is specifically designed for addiction and behavioral health treatment facilities, providing a range of features to manage clinical and administrative workflows.

What key features does BestNotes EMR software offer?

BestNotes offers features such as appointment management, e-prescriptions, lab integrations, telehealth capabilities, customizable treatment plans, patient portals, and integrated CRM tools for managing communication, referrals, and reporting.

How does BestNotes support patient engagement and communication?

BestNotes supports patient engagement through a patient portal that allows patients to access their health information, communicate with their treatment team, manage appointments, and receive secure messaging and appointment reminders.

Is BestNotes compliant with regulatory standards?

Yes, BestNotes is HIPAA-compliant and includes built-in reporting tools to track key performance indicators, audit trails, and outcome measures, simplifying compliance and ensuring data security.

What kind of customization options are available in BestNotes?

BestNotes allows for various customizations, including vocabulary changes, goal and objective settings, assessment tools, user settings, password policies, and the ability to activate or deactivate templates and other features.

Alternatives

Try these alternatives of BestNotes

Birdeye is a customer experience platform that enhances online reputation and customer interactions through review management, surveys, and social listening. It serves SMBs, enterprises, marketing, and customer service teams.

Tebra revolutionizes healthcare practice management with innovative solutions designed to enhance every aspect of the patient journey. Ideal for healthcare providers, medical practices, administrators, and marketers seeking efficiency, patient engagement, and practice growth.

SimplePractice is a leading EHR and practice management solution designed for health and wellness providers. It offers streamlined appointment scheduling, billing, payments, HIPAA-compliant telehealth, and insurance claim management. With an intuitive interface and easy-to-use client portal, it simplifies practice operations and enhances client engagement. SimplePractice supports solo and group practices with comprehensive features and flexible pricing options.