Captivated is a powerful enterprise SMS solution designed for seamless two-way, peer-to-peer communication with customers. Enhance customer interactions by adding texting capabilities to your existing landline or a new textable number. Designed for businesses of all sizes, it automates processes, improves customer satisfaction, and helps drive better reviews while simplifying communication. With user-friendly features and exceptional support, Captivated transforms the customer experience into an effortless journey.
Plan | Monthly Price | Users | Included Message Segments Per Month | Click-to-Call Voice Minutes Per Month | Face-to-Face Video Chat Minutes Per Month | Included Text Lines | Additional Message Cost | Key Features |
---|---|---|---|---|---|---|---|---|
Basic | $169 | Up to 12 | 1200 | 120 | 120 | 14 | 3 cents per message segment | Google Review Collection, Team Chat, Website Live Chat, Forms, Surveys & Signatures, Secure Chat, API Access, Workflows & Automations, Custom QR Code Workflows, 3rd Party Payments |
Choice | $299 | Up to 24 | 2400 | 240 | 240 | 27 | 2.5 cents per message segment | Express Pay, TCPA Customized Compliance Setup, Keyword Replies & Routing, After-Hours & Off-Season Auto-Replies, Text-Us Website Lead Generator, Power Templates, Dashboard Reporting, Send Attachments, Scheduled Messages, Unlimited Contacts, QR-Code Check-In & Self-Enrollment |
Pro | $499 | Up to 50 | 5000 | 500 | 500 | 55 | 2 cents per message segment | All features from Choice plan plus additional features like Google My Business Messaging |