How to Cancel ProCalV5

To cancel your ProCalV5 subscription or service, you need to follow these steps carefully:

Notification and Request

• Contact Prime Technologies directly to initiate the cancellation process. This can be done through their customer support channels, such as phone, email, or the contact form on their website.

Account Access and Verification

• Ensure you have the necessary credentials and access to your ProCalV5 account, as you may need to verify your identity and account details.

Cancellation Process

• Inform the support team of your intention to cancel the subscription. Provide any required information, such as your account ID, company name, and the reason for cancellation if requested.
• The support team will guide you through the specific steps required for cancellation, which may include filling out a cancellation form or confirming the cancellation through an email.

Data Management

• If you need to archive or retrieve your calibration and audit trail data, use the Archive Utility within ProCalV5 to move old data out of your production database. This ensures that your historical data is preserved and can be restored if needed in the future.

System Access Removal

• Once the cancellation is processed, your access to the ProCalV5 system will be terminated. Ensure that all necessary data has been exported or archived before this happens.

Finalization

• Confirm with the support team that the cancellation has been completed and that all services associated with your account have been terminated.

Additional Considerations

• If you have integrated ProCalV5 with other systems or software (such as Fluke calibrators or other maintenance management tools), you may need to take additional steps to disconnect these integrations to avoid any disruptions.

By following these steps, you can ensure a smooth and complete cancellation of your ProCalV5 subscription.