Shipt Reviews - Pros & Cons, Ratings & more - 2025
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Shipt
70%
Visit Website
70%

Shipt is a grocery delivery platform connecting customers with personal shoppers to deliver fresh items from local stores. It offers real-time order tracking, personalized substitutions, and multi-store shopping options. With membership and one-time order pricing, Shipt provides convenience for busy individuals and businesses.

Subscribed Reviews

70% Subscribed Score

Analysis

Shipt is a grocery delivery platform ideal for busy professionals and businesses needing fast, local deliveries. Key features include real-time order tracking, store selection flexibility, and personalized item requests. Pricing varies by order, with options for annual memberships or single-use passes. Compared to Instacart and goPuff, Shipt excels in customer communication but faces criticism for high costs and limited store availability. With responsive customer support, it suits frequent grocery shoppers and event planners seeking convenience. Cost-effectiveness depends on order frequency.

Subscribed Score Metrics
24/36 Metric achieved
Ease of Use
Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
6/6 Metric Checks
Security
Compares the product’s features, quality, and pricing to determine its overall cost-effectiveness.
3/6 Metric Checks
Value of Money
Assesses the product’s ability to protect data, prevent breaches, and comply with industry standards.
3/6 Metric Checks
Customer Support
Reflects the responsiveness, helpfulness, and quality of assistance provided by the product’s support team.
4/6 Metric Checks
Integrations
Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
2/6 Metric Checks
MetricsScore
Customer Support4/6
Security3/6
Ease of Use6/6
Value of Money3/6
Integration2/6
Popularity6/6
Radar Chart Table View
Pros & Cons
Easy store selection and navigation
Responsive and friendly shoppers
Real-time delivery tracking
Convenient for time-sensitive needs
Expensive membership fees
Limited store options
Issues with customer support
App bugs and delays

Reviews of Shipt from other platforms