ControlHippo Overview of Reviews & Product Details - 2025
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ControlHippo
68%
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ControlHippo

68%

ControlHippo is a robust WhatsApp shared inbox solution tailored for sales and support teams. It enables seamless multi-device access, CRM integration, and actionable insights to enhance communication efficiency and customer experience. With flexible pricing plans and extensive integrations, ControlHippo helps streamline workflows and optimize team productivity.

Overview

Explore ControlHippo

Transform Communication with ControlHippo – The Ultimate WhatsApp Shared Inbox

ControlHippo is a powerful solution in the Live Chat and Customer Communications Management categories, tailored to revolutionize how sales and support teams interact with customers. This...

Transform Communication with ControlHippo – The Ultimate WhatsApp Shared Inbox

ControlHippo is a powerful solution in the Live Chat and Customer Communications Management categories, tailored to revolutionize how sales and support teams interact with customers. This all-in-one SaaS management platform simplifies communication processes and enhances team productivity through its shared WhatsApp inbox capabilities, allowing seamless access across multiple devices.

Why Use ControlHippo?

ControlHippo equips businesses with:

  • Effortless Communication: Manage multiple WhatsApp numbers with a shared inbox, improving collaboration and ensuring consistent customer engagement. The tool enhances team efficiency and ensures no messages go unanswered.
  • 360-Degree Customer View: Gain real-time insights into customer interactions with a centralized communication dashboard that promotes faster, more informed responses.
  • Comprehensive Integration Options: Integrates seamlessly with CRM systems and other tools, allowing automation of key tasks like lead creation and advanced reporting for better decision-making.
  • Analytics and Reporting: Leverage analytics to monitor team performance and communication effectiveness, identifying areas to optimize for improved outcomes.

Key Features

ControlHippo offers a range of advanced features customized across three pricing plans: Bronze, Silver, and Gold.

  • Bronze Plan: Multi-number shared inbox, unlimited contact sync, WhatsApp QR scan, and 24/7 support.
  • Silver Plan: Verified green tick numbers, advanced CRM integrations, analytics reports, and customizable canned messages.
  • Gold Plan: Auto-reply setup, broadcast messaging, ChatGPT integration, and drip campaigns for personalized customer outreach.

Who is ControlHippo For?

ControlHippo is designed for:

  • Sales Teams: Streamline customer interaction processes, automate lead management, and stay organized across multiple accounts.
  • Customer Support Teams: Deliver timely, consistent, and high-quality service using shared communication tools and real-time insights.
  • Growing Businesses: Effectively scale customer conversations while reducing operational complexities through automation and integrations.

In conclusion, ControlHippo’s innovative capabilities elevate communication management, making it an indispensable tool for businesses focused on increasing customer satisfaction and team efficiency. Whether you’re aiming to improve communication, boost team alignment, or analyze performance, ControlHippo provides a robust and flexible solution tailored to your organization’s needs.

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Review

ControlHippo Satisfaction and Score

ControlHippo Score and Review

See ControlHippo pros cons, the conclusions and the subscribed score

68% Subscribed Score
Compare ControlHippo to others

Zoho Desk

88%

Freshdesk

83%
Free Forever Plan
ControlHippo Free Plan: Manage WhatsApp and More for Free!
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Pricing

ControlHippo Pricing and Features

ControlHippo Pricing

See ControlHippo pricing and features for each package

$0-$28/Month
Experience

ControlHippo Product Experience

ControlHippo
ControlHippo
Cancellation

Steps to Cancel ControlHippo Subscription

ControlHippo Pricing

To cancel a ControlHippo account:

  • Open the ControlHippo dashboard and go to "Plan & Billing."
  • Choose "Cancel Account" and provide your reason.
  • Optionally schedule a call or proceed with cancellation.
  • Confirm your cancellation and agree to the terms.
  • Click "Cancel Account" to complete the process.
FAQ

Most frequent question about ControlHippo

What is ControlHippo and what is it used for?

ControlHippo is a WhatsApp team inbox designed for sales and support teams, allowing them to manage multiple WhatsApp accounts, integrate with CRM systems, and gain valuable insights through analytics.

What are the key features of ControlHippo?

Key features include live chat, knowledge base, analytics and reporting, customer segmentation, third-party integrations, canned responses, email and social media integration, escalation management, unified inbox, real-time messaging, SMS integration, chatbots, AI-powered responses, CRM integration, mobile app support, customizable templates, automated workflows, and omnichannel routing.

What are the pricing plans available for ControlHippo?

ControlHippo offers a free plan for 3 users with basic features, a $20 plan with additional features like shared inbox and analytics, and a $28 plan with advanced features such as automation, broadcast messages, and AI chat assistant.

What types of businesses does ControlHippo serve?

ControlHippo serves a wide range of businesses, including startups, SMBs, mid-market, and enterprises.

What kind of customer support does ControlHippo offer?

ControlHippo provides customer support through phone, live support, and tickets, along with 24/7 chat support.

Alternatives

Try these alternatives of ControlHippo

Zoho Desk is a cloud-based customer support software. With features like ticketing, automation, and multichannel support, it enables businesses to deliver exceptional customer service and streamline helpdesk operations effectively.

Freshdesk is a cloud-based customer support software by Freshworks, offering streamlined ticketing, automation, and collaboration tools. It caters to businesses of all sizes, enhancing customer engagement and support efficiency, ideal for remote teams.