ControlHippo Reviews - Pros & Cons, Ratings & more - 2025
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ControlHippo
68%
Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives
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    • ControlHippo

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    68%

    ControlHippo is a robust WhatsApp shared inbox solution tailored for sales and support teams. It enables seamless multi-device access, CRM integration, and actionable insights to enhance communication efficiency and customer experience. With flexible pricing plans and extensive integrations, ControlHippo helps streamline workflows and optimize team productivity.

    Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives

    Subscribed Reviews

    68% Subscribed Score

    Analysis

    ControlHippo is a feature-packed WhatsApp shared inbox ideal for sales and support teams. It offers seamless multi-device access, CRM integration, customizable workflows, and real-time analytics for enhanced communication and efficiency. Pricing tiers range from $20-$50/user/month, making it affordable compared to alternatives like Zoho Desk or Freshdesk. Developers, marketers, and small businesses benefit from its intuitive interface, though advanced analytics could improve. Its customer support is reliable but could be more responsive. Cost-effective with robust features, it’s a solid choice for SMBs prioritizing multi-channel collaboration.

    Subscribed Score Metrics
    26/36 Metric achieved
    Ease of Use
    Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
    5/6 Metric Checks
    Security
    Compares the product’s features, quality, and pricing to determine its overall cost-effectiveness.
    4/6 Metric Checks
    Value of Money
    Assesses the product’s ability to protect data, prevent breaches, and comply with industry standards.
    5/6 Metric Checks
    Customer Support
    Reflects the responsiveness, helpfulness, and quality of assistance provided by the product’s support team.
    4/6 Metric Checks
    Integrations
    Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
    6/6 Metric Checks
    MetricsScore
    Customer Support4/6
    Security4/6
    Ease of Use5/6
    Value of Money5/6
    Integration6/6
    Popularity2/6
    Radar Chart Table View
    Pros & Cons
    Extensive integration options streamline tasks
    User-friendly interface simplifies usage
    Effective for managing multiple WhatsApp accounts
    Affordable and flexible pricing plans
    Customer support response time could improve
    Occasional lags and disconnects
    Setup for WhatsApp integration requires effort
    Limited analytics features

    Reviews of ControlHippo from other platforms

    4.7
    (11)
    4.7
    (11 Reviews)
    G2 Review
    4.3
    (10)
    4.3
    (10 Reviews)
    Capterra Review

    Other Alternatives

    Zoho Desk is a cloud-based customer support software. With features like ticketing, automation, and multichannel support, it enables businesses to deliver exceptional customer service and streamline helpdesk operations effectively.

    Freshdesk is a cloud-based customer support software by Freshworks, offering streamlined ticketing, automation, and collaboration tools. It caters to businesses of all sizes, enhancing customer engagement and support efficiency, ideal for remote teams.

    See All alternatives