How to Cancel WinAir

To cancel a booking with Winair, follow these steps:

Cancellation Process

Winair fares are generally non-refundable, but there are specific procedures and options you can consider:

General Cancellation Rules

• If you need to cancel your booking, it is crucial to do so at least six hours before the scheduled time of departure to qualify for any potential credit. If you do not cancel within this timeframe, or if you do not show up for your flight or board the aircraft, your reservations will be automatically cancelled, and you will forfeit the value of your reservations.

Using Refund Protect

• If you have purchased Refund Protect during your booking process, you can submit a refund claim for unforeseen circumstances such as illness, injury, death in the family, adverse weather, unexpected travel restrictions, or other unforeseen events. To claim a refund, submit your claim to Refund Protect, and if approved, you will receive a refund of the full cost of your booking minus the cost of Refund Protect.

Requesting Credit

• For bookings cancelled at least six hours before the scheduled departure time, you may apply for a credit of the unused portion of your booking. This can be done by contacting Winair directly.

Online and Contact Options

• Changes or cancellations can be made online through the Manage Booking section, or you can contact Winair’s reservations for assistance.
• For manual requests or further assistance, you can fill out a request form available in the Manage Booking section.

Additional Considerations

• If you need to correct a name in your booking due to a typo, you can contact Winair to request a name correction. However, certain name variations (e.g., using only one first name, maiden name, or names without spaces) may not require correction.

By following these steps, you can manage the cancellation of your Winair booking effectively.