Stonly: Redefining the Digital Adoption Experience

Stonly is an innovative solution in the Digital Adoption Platforms category, enabling organizations to deliver dynamic, interactive knowledge experiences. Unlike traditional platforms, Stonly empowers businesses to provide step-by-step guidance, decision trees, and smart knowledge bases designed for both customers and employees, significantly enhancing self-service resolution and operational efficiency.

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Why Use Stonly?

Stonly offers a powerful, user-centric platform for proactive knowledge sharing, featuring:

• Interactive Knowledge Delivery: Replace static articles with adaptive, interactive guides that adapt to user input, ensuring faster and more effective resolutions.
• AI Automation: Leverage AI to provide precise responses, simplifying even the most complex customer queries.
• Comprehensive Integrations: Stonly seamlessly integrates with popular tools like Salesforce, Zendesk, and HubSpot, ensuring streamlined workflows.
• Customizable & Brand-Aligned: Easily align knowledge bases with your brand’s color schemes and identity while offering multilingual support.
• Robust Analytics: Measure the effectiveness of content, gather feedback, and optimize your knowledge base for greater user satisfaction.
• Accessible for Various Needs: Choose whether your solution focuses on customer self-service, internal team enablement, or in-app user education.

Who is Stonly For?

Stonly serves organizations aiming to maximize efficiency in their knowledge management or digital adoption strategies, including:

• Customer Support Teams: Transition repetitive queries to self-service, reducing ticket resolution times and increasing productivity.
• Product Teams & Developers: Offer targeted, contextual guidance for new feature adoption and onboarding.
• Internal Operations: Facilitate smoother employee onboarding and training workflows with customizable decision trees and interactive content.
• Enterprises & SMBs: Whether scaling operations or supporting small teams, Stonly’s adaptable plans cater to diverse business goals.

Stonly revolutionizes the way businesses approach digital adoption and knowledge delivery, making it a go-to tool for scaling customer engagement, employee training, and product adoption efforts efficiently.