Podium offers several pricing plans with varying features, as follows:

Pricing Plans

• Core Plan:

  • $399 per month
  • Includes basic features like SMS/text messaging, customer profiles, team messaging.
  • User limit: 1-4 users, with additional users at $25 per month per user.

• Pro Plan:

  • $599 per month
  • Adds features like multi-channel messaging, advanced analytics, and team management tools.
  • User limit: 1-4 users, with additional users at $25 per month per user.

• Signature Plan:

  • Customizable pricing for large enterprises
  • Includes additional features like priority support, custom onboarding, and API access.
  • User limits and pricing are customizable based on the organization’s needs.

Additional Costs

• Additional Users: $25 per month per user for Core and Pro plans, $50 per month per user for additional users beyond the initial limit.
• Phone Numbers: $5 per month per dedicated local phone number beyond those included in the plan.
• Payment Processing: A small transaction fee ranging from 2.15%–2.9% plus $0.15–$0.30 per transaction.

Other Plans

• Essentials Plan (for review management):

  • $289 per month
  • Includes 1000 review requests on Google/FB, no support for review campaigns.

• Standard Plan (for review management):

  • $449 per month
  • Includes unlimited review invites on Google/FB and automated review campaigns.

• Standard Plan (general):

  • $409 per month
  • Best for growing businesses, includes unlimited contacts and team members, advanced segmentation, reports, and analytics.

• Professional Plan:

  • $599 per month
  • Best for large businesses, includes unlimited contacts and team members, AI chatbot, automatic lead routing, and multimedia marketing messages.