How to Cancel TutorCruncher

To cancel your TutorCruncher service, follow these steps:

Cancellation Process

You are solely responsible for the proper cancellation of your account. Here’s how you can do it:

• Initiate Cancellation: You must cancel your account by emailing [email protected].
• Immediate Effect: If you cancel the service before the end of your current paid-up month, your cancellation will take effect immediately.
• Final Invoice: You will receive one final invoice for the usage in the month of cancellation.

Post-Cancellation

• Account Deactivation: The termination of the service will result in the deactivation or deletion of your account and the forfeiture and relinquishment of all content associated with your account.
• Data Export: In the event of cancellation or long-term suspension, TutorCruncher will provide exports of your data using all standard export features free of charge, unless prevented from doing so by law. For any further data required, TutorCruncher will make a reasonable effort to provide it in a usable format, charging a reasonable hourly rate (minimum £100 per hour).

Important Considerations

• No Refunds: There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for unused months with an open account.
• Payment Obligations: Ensure all outstanding payments are settled before cancellation, as failure to pay an invoice or late payment (payment delayed by 5 days or more) can result in immediate cancellation or suspension of your account.