How to Cancel EverGenius

To cancel your subscription to the EverGenius product, follow these steps carefully:

Logging In and Accessing Your Subscription

• Log into your EverGenius account. If you haven’t done this before, refer to the walkthrough provided on the EverGenius website.

Managing Your Subscription

• Once logged in, click on the "Manage your membership" header to view your active subscriptions.
• Click on the "Manage subscriptions" header to proceed.

Selecting the Subscription to Cancel

• Select the specific subscription you wish to cancel from the list of your active subscriptions.

Initiating Cancellation

• Click on the "Cancel subscription" prompt.
• You will be asked to select your reason for cancellation and then click "Next".

Confirming Cancellation

• Click the "Confirm cancellation" prompt on the next screen. You may also leave a note if there is something the company could do to improve your subscriber experience.

Final Steps

• Keep an eye out for a separate cancellation confirmation email, which will be sent to you after the cancellation is processed.
• If you have any questions or concerns, do not hesitate to reach out to the EverGenius customer support team via the contact form or email.

Additional Considerations

• Acknowledgment of Cancellation Ramifications: Ensure you understand the ramifications of cancellation, such as the deletion of your data, no refunds for unused service, or the loss of access to any "grandfathered" plans.
• Feedback: The company may ask for your feedback to improve their services. Providing this feedback can help in personalizing retention offers and launching winback campaigns.

Regulatory Compliance

• The cancellation process must be "at least as easy" as the signup process, as mandated by federal and state statutes. For customers who signed up online, a "click to cancel" option must be provided without any obstructive steps.

Support

If you need any additional support or have further questions, contact the EverGenius customer support team at the provided email or phone number.