SoftTouch POS Reviews - Pros & Cons, Ratings & more - 2025
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SoftTouch POS
48%
Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives
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  • Point-of-Sale (POS) Systems
  • SoftTouch POS
  • Review

    • SoftTouch POS

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    48%

    SoftTouch POS is a feature-rich business solution designed for restaurants, bars, and hospitality establishments. It offers intuitive desktop-like usability with tools like tip-pooling, real-time analytics, and seamless integrations for table management, cloud services, and online ordering. Known for its simplicity and efficiency, SoftTouch helps streamline operations and enhance customer experiences. Trusted by thousands, it prioritizes functionality and ease of use for businesses of all sizes.

    Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives

    Subscribed Reviews

    48% Subscribed Score

    Analysis

    SoftTouch POS is a robust solution for restaurant, bar, and hospitality management. Key features include tip-pooling, table management, cloud services, real-time analytics, and EMV compliance. It’s praised for ease of use but criticized for outdated interfaces and costly upgrades. Alternatives like Square POS and Toast POS offer more modern, scalable features at competitive costs. SoftTouch suits small-medium businesses needing simple workflows, but lacks for high-volume or advanced analytics. Customer support is mixed, and pricing is unavailable without direct inquiry. Cost-effectiveness depends on specific business needs, making it less ideal for tech-driven setups.

    Subscribed Score Metrics
    17/36 Metric achieved
    Ease of Use
    Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
    4/6 Metric Checks
    Security
    Compares the product’s features, quality, and pricing to determine its overall cost-effectiveness.
    3/6 Metric Checks
    Value of Money
    Assesses the product’s ability to protect data, prevent breaches, and comply with industry standards.
    3/6 Metric Checks
    Customer Support
    Reflects the responsiveness, helpfulness, and quality of assistance provided by the product’s support team.
    2/6 Metric Checks
    Integrations
    Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
    2/6 Metric Checks
    MetricsScore
    Customer Support2/6
    Security3/6
    Ease of Use4/6
    Value of Money3/6
    Integration2/6
    Popularity3/6
    Radar Chart Table View
    Pros & Cons
    Ease of use for non-tech-savvy users
    Supportive customer service at times
    Helpful features like tip-pooling
    Poor customer support frequently cited
    High upgrade costs and fees
    Outdated interface and functionality

    Reviews of SoftTouch POS from other platforms

    3.7
    (6)
    3.7
    (6 Reviews)
    G2 Review
    2.9
    (9)
    2.9
    (9 Reviews)
    Capterra Review

    Other Alternatives

    Square offers a comprehensive suite of tools for businesses, from payment processing to inventory management and customer relations. With easy setup, scalability, and robust features, it's ideal for businesses of all sizes.

    See All alternatives