How to Cancel ITCS WebClock

To cancel your ITCS WebClock subscription, you need to follow these steps carefully:

Contacting Support

• The first step is to contact the ITCS-WebClock support team. You can reach them via email, chat, or phone, as listed on their website.

Requesting Cancellation

• Inform the support team of your intention to cancel your subscription. Provide your account details, including your client ID and any other relevant information.

Confirming Cancellation

• The support team will guide you through the cancellation process and may request confirmation of your decision to cancel.

License Adjustment

• If you have any unused licenses, you may need to adjust your license count. The support team can assist in updating your license count accordingly.

Finalizing the Process

• Ensure that all pending issues, such as unpaid invoices or data export requests, are resolved before the cancellation is finalized.

Data Retrieval

• If you need to retrieve historical data, you can generate reports under the Time Management tab > Reports > Exports section. For archived historical data, you may need to request it from the support team.

Closing Accounts

• Once the cancellation is confirmed, ensure that all user accounts, including manager and employee profiles, are closed to prevent any further access or charges.

By following these steps, you can ensure a smooth and complete cancellation of your ITCS WebClock subscription.