How to Cancel Portalink

To cancel a Portalink product subscription, you can follow these steps, though the specific process may vary depending on the platform or service provider. Here is a general guide based on similar subscription cancellation processes:

Canceling Your Subscription

Logging In and Accessing Billing

• Sign in to your Portalink account or the relevant console where your subscription is managed. For example, if you are using a service like Tiller or Atlassian, you would sign in to their respective consoles.

Navigating to Subscription Settings

• Once logged in, navigate to the billing or subscription section. This is often found in a drop-down menu in the top right corner of the dashboard or under a ‘Subscriptions’ or ‘Billing’ tab.

Selecting the Subscription to Cancel

• Identify the specific subscription you want to cancel and select it. If you have multiple subscriptions, ensure you choose the correct one.

Initiating Cancellation

• Look for an option to manage or cancel the subscription. This might be labeled as "Cancel subscription," "Manage," or "More actions" followed by "Cancel subscription."

Confirming Cancellation

• Follow the prompts to review and confirm your cancellation. This step is crucial to ensure you understand the implications, such as the end date of your current billing cycle.

Post-Cancellation Considerations

End of Billing Cycle

• Your subscription will typically be canceled at the end of your current billing cycle or trial period. This means you will still have access to the service until the cycle ends.

Refund Requests

• If you have been charged for the service and wish to request a refund, you may need to contact the billing department via email. Refunds are not automatically processed and may require a specific request.

Data and Access

• After cancellation, your subscription will be deactivated, and you may no longer have access to the product or service. If you need a backup of your data, ensure you export it before the cancellation takes effect.

If you encounter any issues or need further assistance, it is advisable to contact the customer support or billing department directly for help.