How to Cancel Monograph

To cancel a Monograph product or membership, you can follow these steps:

Cancellation Process

Membership Cancellation

• You can cancel your membership with Monography and receive a complete refund if the cancellation is made within three days of the purchase date. Any cancellation requests after this period are not eligible for a full refund.

Steps for Cancellation

• To cancel your membership, you need to initiate the process within the specified timeframe.
• If you are within the 3-day window, you can request a full refund.
• Alternatively, if you miss the 3-day window, you may be offered a full-priced coupon code valid for one month or a one-time complimentary rescheduling, depending on the policies in place.

Procedure

• Send a cancellation request via email or through the designated contact method provided by Monography.
• Ensure you include all necessary details to facilitate the cancellation process.

Refunds and Rescheduling

• If your cancellation is approved, you will receive a refund or the alternative options mentioned above.
• Same-day cancellations (within 24 hours from the appointment) or no-shows are generally not accepted and may not be eligible for refunds or rescheduling.

Returning Goods (If Applicable)

• If your cancellation involves returning goods, you must return the goods to Monography, except in cases where the goods were delivered in error or are faulty. You are responsible for the cost of returning the goods unless they were delivered in error or are defective.

By following these steps, you can effectively cancel your Monograph product or membership and receive any applicable refunds or alternatives.