How to Cancel Simcad Pro

To cancel your Simcad Pro subscription or service contract, you need to follow these steps, as the process is not explicitly outlined on the CreateASoft website but can be inferred from their support and service policies:

Contacting CreateASoft Support

• Reach out to CreateASoft’s support team, as they handle all inquiries related to their software products. You can contact them via phone, email, or through their online support ticket system.

Steps to Cancel

• Email or Phone: Send an email to CreateASoft’s support team or call them at +1-630-851-9474 to inform them of your intention to cancel your subscription or service contract. Make sure to provide your account details and any relevant contract information.
• Support Ticket: Alternatively, you can submit a support ticket through their website. Describe your request to cancel the subscription or service contract and include any necessary details.

Providing Necessary Information

• Ensure you provide your account information, contract details, and any other relevant data to facilitate the cancellation process.

Confirmation

• After submitting your cancellation request, wait for a confirmation from CreateASoft. They typically respond within 24 hours from the time they receive the request.

Additional Considerations

• If you have an active maintenance agreement, it is important to review the terms of your agreement to understand any potential implications or obligations associated with cancellation.
• CreateASoft may follow up with a web conference to finalize the cancellation and address any questions or concerns you might have.

By following these steps, you should be able to successfully cancel your Simcad Pro subscription or service contract.