How to Cancel DivvyHQ

To cancel your DivvyHQ account, follow these steps:

Notification and Timing

You need to provide DivvyHQ with 20 days’ notice prior to your annual contract renewal date if you are on an annual payment plan. For monthly payment plans, the notice period is not explicitly stated, but it is advisable to notify them as soon as possible to avoid any additional charges.

Cancellation Process

• To initiate the cancellation, you should contact DivvyHQ’s support team. You can do this by submitting a support ticket via their support portal or by calling their support number at +1 (919) 678-8118.
• When contacting support, clearly state your intention to cancel your account and provide any necessary account details to facilitate the process.

Payment Considerations

• If you are on a monthly payment plan, payments are due for any month in which you used the service, even if it is only for a part of the month. There will be no refunds or credits for partial months of service.
• If you are on an annual payment plan, no refunds will be made for cancellations before the end of the 12-month subscription period.

Data Preservation

• It is your responsibility to make and preserve backups of your data before the cancellation takes effect to avoid any loss of data upon termination.

Final Steps

• Once your cancellation is processed, your access to the Services and Software will be terminated.
• Ensure you have downloaded any necessary files and data before the termination date, as access will be revoked thereafter.