How to Cancel ChatBot

To cancel a ChatBot product and request a refund, you can follow these steps based on the specific policies of different providers:

For a Payment Refund Chatbot (as described in the Master of Code example)

• If you are using a chatbot like the Payment Refund Chatbot, the process is automated and integrated into the existing customer support system. However, to initiate a refund, you would typically need to interact with the chatbot to provide necessary details such as:
  • How the order was purchased
  • The issue with the order
  • How the initial payment was performed
• The chatbot will guide you through the process and inform you if you need to contact an external service for refunds generated through third-party services.

For FastBots.ai

• To request a refund for FastBots.ai services, you must submit your request within 30 days of the original purchase date.
• Contact the support team at FastBots.ai support and provide a detailed explanation of the issue.
• Refunds are only granted if the product does not function as advertised and the support team cannot resolve the issue.
• Refunds will be issued to the original payment method and may take 5-10 business days to process.

For OpenAI’s ChatGPT Plus or ChatGPT Pro

• Log in to your ChatGPT account and navigate to the Help Center.
• Select the message icon at the bottom-right, then choose the Payments and Billing option and select Request a refund.
• Provide any additional relevant information to help the Billing team understand your issue.
• The team will reply with a determination, and if eligible, the refund will be processed within 5-7 business days.

For Chatbot Summit

• To request a refund for a ticket to the Chatbot Summit, email the support team with your ticket details, including your name, order number, and reason for the refund request.
• Refunds are issued based on the time of request:
  • 75% refund for requests made more than 60 days before the event start date
  • 50% refund for requests made between 30 and 60 days before the event start date
  • No refunds for requests made less than 30 days before the event start date
• A 5% processing fee will be deducted from all refunds.