How to Cancel ONLYOFFICE Docs

To cancel and completely remove ONLYOFFICE Docs, you need to follow these steps:

Unsubscribing from ONLYOFFICE Docs Cloud

If you are using the cloud version of ONLYOFFICE Docs, you will need to cancel your subscription. Here’s how you can do it:

• Go to your account settings on the ONLYOFFICE website.
• Navigate to the subscription management section.
• Look for the option to cancel your subscription and follow the prompts to complete the cancellation process.
• Ensure you receive a confirmation that your subscription has been cancelled.

Removing ONLYOFFICE Docs from Linux

If you have installed ONLYOFFICE Docs on a Linux server, you need to remove the software and its associated data:

To remove ONLYOFFICE Docs from your Linux machine, use the following command in your terminal:

sudo apt purge onlyoffice-documentserver

This command will remove the binaries and the configuration files of the onlyoffice-documentserver package. However, it will leave the dependencies installed.

You will see a warning about removing the database that contains all ONLYOFFICE data. It is recommended to take a backup before proceeding. Confirm the deletion by selecting Yes.

If you encounter warnings about directories not being empty, you may need to remove them manually:

sudo rm -rvf /etc/onlyoffice /var/www/onlyoffice

Additional Cleanup

After running the above commands, all installed prerequisites and components will remain and can be uninstalled separately if needed.

Integrations and Connectors

If ONLYOFFICE Docs is integrated with other platforms (such as Confluence, SharePoint, or any other DMS platform), you will need to remove these integrations manually. This typically involves uninstalling the connectors and removing any configuration settings related to ONLYOFFICE Docs within your platform.

By following these steps, you will fully cancel and remove ONLYOFFICE Docs from your system.