How to Cancel Skype
To cancel or delete various Skype products, you need to follow different steps depending on what you want to cancel. Here are the detailed instructions:
Canceling a Skype Subscription
To cancel your Skype subscription, follow these steps:
- Log in to your Skype account and navigate to your profile page.
- Find the subscription you want to cancel and click on "Manage."
- You will be taken to a page where you can review your subscription details. Look for the option that says "Cancel subscription" and select it.
- Skype will ask you to specify your reason for canceling. Choose the appropriate reason from the list provided.
- Click on "Cancel subscription" again to confirm your cancellation. Note that your subscription will remain active until its expiration date.
Canceling a Skype Number Subscription
To cancel your Skype Number subscription, you can use different methods depending on your device:
On a Computer
- Open the Skype Dashboard and sign in.
- Navigate to the "Manage features" section and choose "Skype Number."
- Click on the "Settings" link associated with your Skype Number.
- In the Billing information section, select the "Cancel Skype Number" link.
- Indicate your reason for cancellation, then click the "Cancel Skype Number" button. Skype will hold your Skype Number for 90 days before it becomes available to others.
On the Skype Mobile App
- Tap on your profile picture.
- Select the Skype Number you want to cancel.
- On the next screen, tap the "Settings" button under the Skype Number.
- Tap the "Manage or Cancel Your Skype Number” option.
- In the Billing information section, select the "Cancel Skype Number" link.
On an Android Phone
- If you purchased the Skype Number subscription through Google Play, open the Google Play Store on your Android device.
- Tap on your profile picture in the top right corner.
- Select “Payments & subscriptions” from the menu.
- Tap “Subscriptions” to see all your active subscriptions.
- Choose the Skype option and tap “Cancel subscription.” Follow the on-screen instructions to confirm.
On an iPhone or iPad
- Open the Settings app.
- Tap your name.
- Tap “Subscriptions.”
- Tap the Skype option.
- Tap “Cancel Subscription” and follow the on-screen instructions to confirm.
Deleting Your Skype Account
To permanently delete your Skype account, which also affects your entire Microsoft account, follow these steps:
- Launch the Skype app on your desktop and click your Skype name in the top left corner. Choose “Settings” from the drop-down menu.
- On the right-side panel, scroll down and click “Close your account.”
- Re-enter your password to verify your account.
- Review each item on the checklist, select the reason for deletion (or select “My reason isn’t listed”), and click on “Mark account for closure.”
- Wait 60 days for your Skype account to be permanently deleted along with any associated Microsoft account data.
Note that closing your Skype account will also close your entire Microsoft account, so ensure you take care of any other accounts tied to it before proceeding.