How to Cancel TeamSense

To cancel a Microsoft Teams Essentials subscription, follow these steps:

Sign In to Your Microsoft Account

• Go to https://account.microsoft.com/services/?ref=SMC-Cancel and sign in with the Microsoft account you used to purchase your subscription.

Locate the Subscription

• Select the subscription that you want to cancel from the list of your active subscriptions.

Access Subscription Details

• On the subscription details page, navigate to the Billing settings section.

Cancel the Subscription

• Under the Subscription status, select "Cancel subscription."

Confirm Cancellation

• If you are within the grace period to cancel, select a reason for cancellation, provide optional feedback, and then select "Cancel subscription."
• If you are outside the grace period, you can only turn off recurring billing. In the "Canceling your subscription" pane, select "edit the recurring billing settings" and then turn off recurring billing.

Final Steps

• Follow the instructions to confirm the cancellation. You may be prompted to review the information about how canceling works for your subscription.

Additional Notes

• You may be eligible for a prorated refund depending on the subscription length and your location.
• If you purchased the subscription through Google Play or the Apple App Store, you will need to contact their customer support for cancellation or refund.
• If you encounter difficulties canceling online, you can contact Microsoft business support for assistance.