How to Cancel Motivy

To cancel your Motive subscription, follow these steps:

Contacting Motive Support

You need to contact Motive’s support team directly to initiate the cancellation process. You can do this via email or phone.

• Email: Send an email to [email protected] clearly stating your intent to cancel your subscription.
• Phone: Call Motive’s support team at 855-434-3564.

Providing Account Information

When contacting the support team, make sure to provide the necessary account details for faster processing:

• Company name
• Email address associated with your account
• Any relevant account identification information

Requesting Confirmation

Ask for a confirmation email acknowledging your cancellation request. This ensures your subscription will not renew, and you have a record of the cancellation.

Important Considerations

• Act Before the Renewal Date: It is crucial to contact the support team well before your renewal date to avoid automatic charges.
• Notice Period: Be aware of any notice period requirements specified in your agreement to ensure a timely cancellation.
• Termination/Cancellation Fees: If you cancel before the end of your subscription term, Motive may charge you for the remaining fees owed for the rest of the subscription term.

By following these steps, you can ensure a smooth and hassle-free cancellation process for your Motive subscription.