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Kustomer
93%
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    • Kustomer

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    93%

    Kustomer is an AI-powered customer service CRM designed to enhance customer support by unifying communications across all channels in a single interface. It streamlines workflows with intelligent automation, robust integrations, and personalized interactions for seamless omnichannel support. Trusted by leading brands, Kustomer helps manage high support volumes while delivering personalized experiences that improve customer satisfaction and operational efficiency.

    Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives

    Kustomer Alternatives & Competitors

    Looking for a better customer support solution? Kustomer is not the only option. LiveAgent, Freshdesk, Nextiva, Zendesk Support Suite, and Convoso are top alternatives worth exploring. Find the best fit for your business today!

    Top 3 Alternatives

    #1
    Nextiva nextiva.com
    90%
    #2
    Zendesk Support Suite zendesk.com
    85%
    #3
    Convoso convoso.com
    83%

    Kustomer

    Customer Service

    Top Pros and Cons using Kustomer View More
    Comprehensive customer interaction timeline.
    Effective integration with other tools.
    Occasional glitches and delays.
    Limitations in merging and splitting tickets.

    5 Alternatives of Kustomer

    Nextiva is an AI-powered unified communication platform designed to transform business customer engagement. It centralizes voice, video, SMS, and email channels, leveraging AI and automation for personalized customer experiences. Trusted by over 100,000 businesses, it offers seamless communication, advanced analytics, and scalability to enhance operational efficiency.

    Nextiva
    Nextiva
    Compared to Kustomer is
    Reliable service with minimal downtime
    Issues with UI/UX for specific features
    Pricing Range
    $20-$129/Month

    Zendesk is a customer service and engagement platform that helps businesses build strong customer relationships. It provides tools for multi-channel support, ticket management, knowledge base creation, and automation, enhancing the efficiency of customer support and engagement teams.

    Compared to Kustomer is
    Robust ticket management and automation features.
    High cost, especially for advanced features.
    Pricing Range
    $19-$115/Month

    Convoso offers a conversational AI solution, not just a conversation intelligence platform. It automatically analyzes customer interactions, provides insights for business strategies, improves agent performance, resolves issues proactively, and boosts sales.
    Compared to Kustomer is
    Highly configurable and customizable
    Audio quality issues like echo or static
    Pricing Range
    $90/Month

    Freshdesk is a cloud-based customer support software by Freshworks, offering streamlined ticketing, automation, and collaboration tools. It caters to businesses of all sizes, enhancing customer engagement and support efficiency, ideal for remote teams.
    Compared to Kustomer is
    Intuitive and user-friendly interface.
    Pricing plans are considered expensive.
    Pricing Range
    $0-$71/Month