Convoso Pricing & Features Overview- Subscribed.FYI

Overview

What is Convoso?

Convoso isn’t just another conversation intelligence platform. It’s a conversational AI solution that empowers businesses to unlock the hidden insights within their customer interactions, driving data-backed decision making and boosting customer satisfaction.

Why Leverage Convoso’s Conversational AI for Business Growth?

Here are some key benefits of utilizing Convoso’s advanced conversation intelligence platform to transform your customer interactions:

Automated Conversation Analysis & Insights: Convoso automatically analyzes your customer conversations across various channels, extracting valuable insights and identifying key trends to inform your business strategies.
Improved Customer Experience: Gain a deeper understanding of your customer needs and identify areas for improvement by leveraging Convoso’s actionable conversation insights.
Enhanced Agent Performance & Coaching: Empower your customer service agents with real-time coaching insights and improve overall agent performance through Convoso’s AI-powered guidance.
Proactive Issue Identification & Resolution: Convoso proactively identifies potential customer issues through conversation analysis, enabling you to address concerns before they escalate.
Increased Sales & Revenue Generation: Leverage conversation intelligence to identify sales opportunities, personalize customer interactions, and close deals faster.

Who is Convoso For?

Convoso caters to a wide range of businesses and teams looking to improve customer interactions:

Customer Service & Support Teams: Gain valuable insights from customer conversations to improve agent performance, optimize support processes, and enhance customer satisfaction.
Sales & Marketing Teams: Identify sales opportunities, personalize outreach strategies, and close deals faster by leveraging Convoso’s conversation intelligence and data-driven insights.
Product & Development Teams: Uncover customer needs and pain points through conversation analysis to inform product development and create solutions that resonate with your target audience.
Business Leaders & Executives: Make data-driven decisions about customer experience, identify growth opportunities, and improve overall business performance with Convoso’s actionable conversation intelligence.
Anyone Focused on Customer Experience: Whether you’re in customer service, sales, marketing, or product development, Convoso provides the tools and insights you need to understand your customers better and deliver exceptional experiences.

Convoso goes beyond traditional conversation recording by offering a comprehensive conversational AI platform. By automating conversation analysis, generating actionable insights, and empowering businesses to understand their customers on a deeper level, Convoso helps organizations optimize customer interactions, drive growth, and achieve lasting success.

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Pricing and Features

Product Tier

Pricing

Features

AutoDialer

Pricing

On-Request

Predictive Dialer: Uses algorithms to dial multiple numbers, maximizing talk time and efficiency.
Power Dialer: Balances speed and personalization, allowing manual control over dialing rate.
Progressive Dialer: Dials the next contact after each call, ensuring personalized interactions.
Preview Dialer: Allows viewing customer info before calling, ideal for complex sales.
Agent Performance: Streamline tasks with an intuitive interface and dynamic scripts.
Key Insights: Monitor productivity with real-time analytics and automated reports.
Smart Dialing: Develop outreach strategies and manage caller ID reputation.
Compliance: Support compliance with TCPA and state calling restrictions.
AI Automation: Use AI SMS and voice to handle routine conversations and increase callbacks.

Click-to-Comply™ Dialer

Pricing

On-Request

Manual Call Initiation: Ensures TCPA compliance with manual start for each call.
Omnichannel Capabilities: Integrates multiple communication channels for better lead management.
Real-Time Reporting: Offers insights into list and lead source profitability.
Superior List Management: Enhances efficiency for leads, agents, and managers.
Cloud-Based Software: Advanced dialer for sales and lead generation teams.
Intuitive Interface: Simplifies onboarding and boosts productivity.

ClearCallerID™

Pricing

On-Request

Prevention: Tools to prevent numbers from getting flagged or blocked.
Remediation: Automated removal of flagged or blocked numbers from call campaigns.
Analytics: Insights into how flagged or blocked numbers impact contact rates.
Registration: Ensures carriers recognize your numbers as legitimate.
Monitoring: Dashboards track phone numbers flagged or blocked by major carriers.

DX5 Engine

Pricing

On-Request

Increase Contact Rates: DX5’s dialer engine allows faster, high-volume calls to improve contact rates and profitability.
Improve Speed to Lead: Quickly contact leads when they’re most likely to answer.
Dial More Profitably: DX5 dials faster than competitors, enhancing profitability regardless of line count.
Instant Lead Response: Respond immediately to leads for better sales pitches and higher conversions.
Optimize Conversion Rates: Use dialing rules based on zip or area codes.
Enhance Employee Morale: Better lead response times lead to more effective sales pitches.
Lower CPA: Place more calls per line at a lower cost.
Minimize Post-Dial Delay: DX5 reduces post-dial delay and optimizes dialing efficiency.

StateTracker

Pricing

On-Request

Compliance Support: Ensure compliance with new Mini-TCPA state laws for outbound call centers.
Confident Dialing: Navigate complex state regulations with automated checks and balances.
Simplified Rule Management: Easily configure state-specific rules in one centralized location.
Risk Reduction: Minimize the risk of costly lawsuits with enhanced compliance controls.

Voso.ai

Pricing

On-Request

Generate More Conversations: Boost response rates and reach out to more leads efficiently.
Support Compliance: Manage opt-outs and respect leads’ preferences seamlessly.
Automate Routine Tasks: Cut down on costs by automating repetitive conversations.
Be Conversational: Foster natural interactions to enhance engagement.
Leverage Omnichannel Communications: Engage leads across SMS and voice calls effortlessly.
Empower Agents: Enhance motivation, skill development, and retention effectively.

All Pricing Details Here

Experience

Cancellation

Unlocking Customer Insights: Concluding Your Use of Convoso

As your needs for conversation intelligence and AI solutions evolve or you explore alternative platforms, Convoso offers a clear and efficient process to conclude your use of their advanced conversational AI tools. To ensure a smooth transition and avoid any potential disruptions, please visit this page.

Product FAQ

What is Convoso?

Convoso is a cloud-based contact center software that helps businesses streamline their outbound and inbound communication processes. It offers features like automated dialing, call recording, lead management, and real-time analytics to enhance productivity and improve customer interactions.

How can Convoso benefit my business?

Convoso can benefit your business by increasing agent efficiency, improving customer satisfaction, and driving better results. With its automated dialing and lead management features, your agents can spend more time talking to customers and less time on manual tasks. Real-time analytics provide valuable insights to optimize your campaigns and improve overall performance.

Is Convoso suitable for small businesses?

Yes, Convoso is suitable for businesses of all sizes, including small businesses. Its scalable and flexible nature allows small businesses to start with a basic plan and upgrade as their needs grow. The software’s user-friendly interface and comprehensive support make it easy for small businesses to implement and utilize effectively.

Can Convoso integrate with other software systems?

Yes, Convoso offers seamless integration with various CRM systems, such as Salesforce, HubSpot, and Zoho. This integration allows for a unified view of customer data, enabling agents to provide personalized and efficient customer service. Additionally, Convoso can integrate with other third-party applications to enhance its functionality and meet specific business requirements.

How secure is Convoso?

Convoso takes data security seriously and employs industry-standard security measures to protect customer data. It uses encryption protocols to ensure secure transmission of data and regularly conducts security audits to identify and address any vulnerabilities. Convoso also offers role-based access control and data backup options to further enhance data protection.