LabiDesk Overview of Reviews & Product Details - 2025
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Security Building trust and visibility for SaaS security tools. CRM Driving adoption for SaaS platforms that connect businesses. Marketplaces Scaling SaaS ecosystems with credibility and reach. Web 3.0 Earning trust for SaaS in crypto and Web3. AI & Data Tools Shaping the future of work with SaaS visibility. HR & Workspace Positioning SaaS tools where teams make decisions. Marketing & Sales Turning SaaS products into must-haves for buyers. Service Companies Proving credibility for SaaS-driven service providers. Other Industries Accelerating growth for any SaaS vertical.

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Work hub

Project management tools like , Notion, Basecamp, Lark, Slack, Asana and Trello.
Research Assistants

AI chatbot tools like ChatGPT, Grok, Perplexity, Claude, Gemini and Copilot.
Insights & Growth

Marketing analytics platforms like Google Analytics, Similarweb and Semrush.
B2B growth

CRM systems like HubSpot, Apollo.io Pipedrive, Zoho CRM, and Salesforce.
Security & Privacy

VPNs, SSO providers, and password managers like NordVPN, Okta, and LastPass.
Marketing growth

Email marketing and campaign tools like MailerLite, Instantly, and Mailchimp.
Web Development

Website builders, hosting tools like Hostinger, Webflow, Framer, and Shopify
People operations

HR and recruiting software like ATS platforms, BambooHR, Workday, and Lever.
Fintech & Accounting

Automate finances with confidence like Quickbooks, Stripe, Brex, and Mercury.
Creative suite

Design and editing tools like Figma, Canva, Adobe Creative Cloud, CapCut.
AI automation

Workflow automation tools like Zapier, Make, Clay, and Reclaim.ai.
Vibe coding

No-code and AI-native dev tools like Cursor, Windsurf, Lovable and Bubble.
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Businesses Thriving With Us

Industries we have supported successfully since 2023.

Security Building trust and visibility for SaaS security tools. CRM Driving adoption for SaaS platforms that connect businesses. Marketplaces Scaling SaaS ecosystems with credibility and reach. Web 3.0 Earning trust for SaaS in crypto and Web3. AI & Data Tools Shaping the future of work with SaaS visibility. HR & Workspace Positioning SaaS tools where teams make decisions. Marketing & Sales Turning SaaS products into must-haves for buyers. Service Companies Proving credibility for SaaS-driven service providers. Other Industries Accelerating growth for any SaaS vertical.

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LabiDesk

67% Subscribed Score
  • All Categories
  • Live Chat Software
  • LabiDesk

    • LabiDesk is an all-in-one help desk software designed to streamline customer support through multiple channels, including ticketing systems, live chat, knowledge bases, and customizable widgets. It simplifies managing customer inquiries, onboarding, and communication while offering features like canned responses, SLAs, and role-based routing. Known for its user-friendly interface and adaptability, LabiDesk enhances efficiency and self-service options for businesses of all sizes.

    LabiDesk

    67% Subscribed Score
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    Save Time
    Save Time
    Focus on impact, not repetitive tasks.
    Works Anywhere
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    Plug & Play Setup
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    Get started in minutes, not weeks.

    LabiDesk is a comprehensive solution in the Live Chat Software category, designed to improve customer support operations while enhancing communication and customer satisfaction. Ideal for teams that handle onboarding, support tickets, and seamless customer communication, LabiDesk unifies multiple help desk functionalities, including the Knowledge Base, Shared Email Inbox, Ticketing System, Live Chat, and HelpWidget.

    Why Use LabiDesk?

    Here’s why LabiDesk stands out as an ideal customer support platform:

    • Multichannel Support: It offers a shared inbox, live chat, and ticketing solutions, making it easier for support teams to organize and resolve customer issues efficiently.
    • Customizable Help Center: Build a branded Knowledge Base and FAQ section for self-service, reducing incoming queries while giving customers immediate solutions.
    • Streamlined Ticketing System: Automate ticket assignments based on departments, SLA rules, and priorities, ensuring no customer query goes unattended.
    • Time-Efficient Features: Utilize canned responses, routing, and auto-replies to address multiple requests promptly without compromising personalized customer service.
    • Scalability: Suitable for a range of industries—small teams to medium-sized businesses can tailor it to meet their unique workflow needs.

    Who is LabiDesk For?

    LabiDesk caters to organizations aiming to optimize customer interactions through robust help desk management:

    • Customer Support Teams: Effectively manage email, tickets, and live chat across channels without switching between platforms.
    • Small to Mid-Sized Businesses: Maximize efficiency with affordable, multifunctional help desk tools designed for growth.
    • E-Learning and SaaS Platforms: Provide personalized customer assistance via live chat, FAQs, and ticketing workflows.
    • Entrepreneurs and Startups: Deliver exceptional user experiences through a cost-efficient multichannel support platform.

    Explore exclusive deals on LabiDesk. For alternative Live Chat Software solutions, consider LiveAgent, Freshdesk, and Zoho Desk.

    LabiDesk Summary

    LabiDesk is a comprehensive solution in the Live Chat Software category, designed to improve customer support operations while enhancing communication and customer satisfaction. Ideal for teams that handle onboarding, support tickets, and seamless customer communication, LabiDesk unifies multiple help desk functionalities, including the Knowledge Base, Shared Email Inbox, Ticketing System, Live Chat, and HelpWidget.

    Why Use LabiDesk?

    Here’s why LabiDesk stands out as an ideal customer support platform:

    • Multichannel Support: It offers a shared inbox, live chat, and ticketing solutions, making it easier for support teams to organize and resolve customer issues efficiently.
    • Customizable Help Center: Build a branded Knowledge Base and FAQ section for self-service, reducing incoming queries while giving customers immediate solutions.
    • Streamlined Ticketing System: Automate ticket assignments based on departments, SLA rules, and priorities, ensuring no customer query goes unattended.
    • Time-Efficient Features: Utilize canned responses, routing, and auto-replies to address multiple requests promptly without compromising personalized customer service.
    • Scalability: Suitable for a range of industries—small teams to medium-sized businesses can tailor it to meet their unique workflow needs.

    Who is LabiDesk For?

    LabiDesk caters to organizations aiming to optimize customer interactions through robust help desk management:

    • Customer Support Teams: Effectively manage email, tickets, and live chat across channels without switching between platforms.
    • Small to Mid-Sized Businesses: Maximize efficiency with affordable, multifunctional help desk tools designed for growth.
    • E-Learning and SaaS Platforms: Provide personalized customer assistance via live chat, FAQs, and ticketing workflows.
    • Entrepreneurs and Startups: Deliver exceptional user experiences through a cost-efficient multichannel support platform.

    Explore exclusive deals on LabiDesk. For alternative Live Chat Software solutions, consider LiveAgent, Freshdesk, and Zoho Desk.

    LabiDesk reviews

    Learn what people say about LabiDesk

    N/A ★ ★ ★ ★ ★
    0 Reviews
    67%
    Subscribed Score

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    Overall rating

    5
    4
    3
    2
    1
    CX 4/6

    How good is the customer support based on subscribed’s assessment

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    Security 3/6

    How secure is the product based on Subscribed’s assessment?

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    Ease of Use 5/6

    How easy is the product to use, based on Subscribed’s assessment?

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    Value 5/6

    What is the value for money based on Subscribed’s assessment?

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    Integration 3/6

    How many integrations does the product offer?

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    Popularity 4/6

    How popular is the product?

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    Reviews from G2, Capterra, Trustpilot
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    These ratings come directly from third-party platforms like G2, Capterra, and Trustpilot. They reflect real user feedback collected independently on those sites.

    4.4
    (24)
    4.4
    (24 Reviews)
    G2 Review
    4.2
    (27)
    4.2
    (27 Reviews)
    Capterra Review
    4.3
    (29)
    4.3
    (29 Reviews)
    Trustpilot Review

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    LabiDesk

    Pricing Range
    info Icon

    This only an estimated pricing range, visit LabiDesk pricing page to access all the information by clicking “Visit Now”.

    Not specified
    Deals Available

    This product comes with a special deal, see details

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    67% Subscribed Score
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    The Subscribed Score is an independent rating that combines user reviews, features, and value-for-money from multiple trusted sources. It’s designed as a quick benchmark, not a guarantee of individual experience.

    Analysis

    LabiDesk is a comprehensive solution in the Live Chat Software category, designed to improve customer support operations while enhancing communication and customer satisfaction. Ideal for teams that handle onboarding, support tickets, and seamless customer communication, LabiDesk unifies multiple help desk functionalities, including the Knowledge Base, Shared Email Inbox, Ticketing System, Live Chat, and HelpWidget.

    Why Use LabiDesk?

    Here’s why LabiDesk stands out as an ideal customer support platform:

    • Multichannel Support: It offers a shared inbox, live chat, and ticketing solutions, making it easier for support teams to organize and resolve customer issues efficiently.
    • Customizable Help Center: Build a branded Knowledge Base and FAQ section for self-service, reducing incoming queries while giving customers immediate solutions.
    • Streamlined Ticketing System: Automate ticket assignments based on departments, SLA rules, and priorities, ensuring no customer query goes unattended.
    • Time-Efficient Features: Utilize canned responses, routing, and auto-replies to address multiple requests promptly without compromising personalized customer service.
    • Scalability: Suitable for a range of industries—small teams to medium-sized businesses can tailor it to meet their unique workflow needs.

    Who is LabiDesk For?

    LabiDesk caters to organizations aiming to optimize customer interactions through robust help desk management:

    • Customer Support Teams: Effectively manage email, tickets, and live chat across channels without switching between platforms.
    • Small to Mid-Sized Businesses: Maximize efficiency with affordable, multifunctional help desk tools designed for growth.
    • E-Learning and SaaS Platforms: Provide personalized customer assistance via live chat, FAQs, and ticketing workflows.
    • Entrepreneurs and Startups: Deliver exceptional user experiences through a cost-efficient multichannel support platform.

    Explore exclusive deals on LabiDesk. For alternative Live Chat Software solutions, consider LiveAgent, Freshdesk, and Zoho Desk.

    Pros
    • Easy to use with clear UI
    • Comprehensive all-in-one solution
    • Knowledge base reduces support queries
    • Good customer support and responsiveness
    Cons
    • Limited integrations and mobile apps
    • UI/UX improvements needed
    • Some features labeled 'coming soon'
    • Chat and ticket systems not fully unified
    Subscribed Score Metrics
    24/36 Metric achieved
    MetricsScore
    Customer Support4/6
    Security3/6
    Ease of Use5/6
    Value of Money5/6
    Integration3/6
    Popularity4/6
    Radar Chart Table View
    Ease of Use
    Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
    5/6 Metric Checks
    Security
    Compares the product`s features, quality, and pricing to determine its overall cost-effectiveness.
    3/6 Metric Checks
    Value of Money
    Assesses the product`s ability to protect data, prevent breaches, and comply with industry standards.
    5/6 Metric Checks
    Customer Support
    Reflects the responsiveness, helpfulness, and quality of assistance provided by the product`s support team.
    4/6 Metric Checks
    Integrations
    Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
    3/6 Metric Checks
    LabiDesk Pricing Range
    Not specified

    LabiDesk Showcase
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    A curated gallery of real screenshots and use cases from the product, so you can see how it works before trying it.

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    LabiDesk

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    A list of platforms similar to LabiDesk, helping you evaluate which tool best matches your needs.

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    Need to cancel LabiDesk? Here is how
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    Thinking about how to cancel LabiDesk this is how you do it!

    To cancel a LabiDesk product, navigate to your account settings, locate the subscription management section, and select the product you wish to cancel. Follow the prompts to confirm cancellation. Details may vary based on specific LabiDesk policies.

    How to Cancel the LabiDesk

    To cancel a LabiDesk product, navigate to your account settings, locate the subscription management section, and select the product you wish to cancel. Follow the prompts to confirm cancellation. Details may vary based on specific LabiDesk policies.

    Every else you need to know about LabiDesk
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    A collection of FAQs, guides, alternatives, and comparisons to help you quickly understand if LabiDesk is right for you.

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    Pricing Range
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    This only an estimated pricing range, visit LabiDesk pricing page to access all the information by clicking “Visit Now”.

    Not specified
    Deals Available

    This product comes with a special deal, see details

    This product comes with a special deal, see details

    Visit Now