Airkit Pricing & Features Overview

Overview

What is Airkit?

Airkit isn’t just another customer experience (CX) platform. It’s a low-code Digital Customer Experience (DCX) platform designed to empower businesses of all sizes to build exceptional customer journeys. Airkit removes the complexity of traditional coding, enabling teams to create hyper-personalized, end-to-end, multi-channel customer experiences faster than ever before.

Why Leverage Airkit’s Low-Code DCX Platform?

Here are some key benefits of using Airkit to streamline your customer experience strategy and build stronger customer relationships:

Faster Development & Hyper-Personalization: Airkit’s intuitive low-code interface empowers teams to design and deploy personalized customer journeys across various touchpoints – web chat, mobile apps, voice assistants, and email – at an accelerated pace.
Seamless Multi-Channel Experiences: Offer consistent and delightful customer experiences across all channels, ensuring a smooth handoff between touchpoints and eliminating customer frustration.
Increased Customer Satisfaction & Loyalty: By personalizing interactions and anticipating customer needs, Airkit helps businesses build stronger relationships and drive customer satisfaction.
Improved Operational Efficiency: Automate repetitive tasks and streamline workflows with Airkit’s automation capabilities, freeing up your team to focus on higher-value customer interactions.
Data-Driven Insights & Continuous Improvement: Gain valuable insights into customer behavior through Airkit’s analytics, enabling you to measure the effectiveness of your journeys and continuously optimize the customer experience.

Who is Airkit For?

Airkit empowers a wide range of businesses and teams seeking to elevate their customer experience strategy:

Marketing & Customer Experience Teams: Design and deploy engaging customer journeys across various channels to attract, nurture, and retain customers with Airkit’s user-friendly platform.
Sales & Support Teams: Personalize interactions, automate repetitive tasks, and provide exceptional customer service across multiple touchpoints with Airkit’s powerful features.
Product & Development Teams: Collaborate with other teams to integrate customer feedback and data insights into product development, ensuring your offerings meet evolving customer needs.
Agencies & IT Consultants: Deliver exceptional customer experience solutions to your clients with Airkit’s efficient low-code platform, increasing project agility and client satisfaction.
Businesses of All Sizes: Whether you’re a startup or a large enterprise, Airkit’s scalability and ease of use make it an ideal solution for building and managing exceptional customer experiences.

Airkit goes beyond traditional CX platforms by offering a low-code approach specifically designed for the digital customer experience. With its intuitive interface, multi-channel capabilities, and focus on personalization and automation, Airkit empowers businesses to build stronger customer relationships, drive growth, and stay ahead of the curve in today’s experience-driven economy.

Deals

Airkit

Customer Relationship Management

Free Trial

Experience the Power of Airkit with a Free Trial!

Get Deals

Reduce

Save 10% on your yearly subscription

You can save up to 10% by following these steps:

Up to 10%

Learn How

Pricing and Features

Product Tier

Pricing

Features

Platform

Pricing

On-Request

Delightful Outcomes: AI agents prioritize resolution over deflection for superior customer experiences.
Easy Integrations: Plug-and-play with popular eCommerce tools and systems for quick setup.
Proactive Service: Identify and resolve issues preemptively to reduce service volumes and boost satisfaction.
Hyper-Personalization: Tailor conversations to drive customer loyalty and sales.
Happy Teams: AI assistance empowers teams, reducing effort and time spent on problem resolution.
Trusted AI: Ensure compliance and control with built-in safeguards for reliable AI utilization.

All Pricing Details Here

Experience

Cancellation

Empowering Your Customer Journeys: Concluding Your Use of Airkit

As your needs for Digital Customer Experience (DCX) platforms evolve or you explore alternative solutions, Airkit offers a streamlined process to conclude your engagement with their low-code platform. To ensure a seamless transition and avoid any potential disruptions, please visit this page.

Product FAQ

What is Airkit.ai eCommerce?

Airkit.ai eCommerce is a platform that uses AI agents to resolve customer queries instantly, 24/7/365, without the need for human intervention. It integrates with popular eCommerce and helpdesk systems to provide a seamless and delightful customer experience.

How does Airkit.ai eCommerce work?

Airkit.ai eCommerce uses GPT-4 powered AI agents that scale on demand to handle customer requests. These agents are trained to understand business policies and customer data, enabling them to provide personalized resolutions. The platform also offers two primary operating modes: Co-Pilot, where human customer service teams can choose the next steps based on the AI’s suggestions, and Auto-Pilot, where the AI acts autonomously to resolve issues.

What kind of tasks can Airkit.ai eCommerce AI Agents cover

Airkit.ai eCommerce AI Agents can handle a wide range of tasks, including order status updates, return and exchange support, order issue management, product information, and technical support.

How easy is it to set up and deploy Airkit.ai eCommerce?

Airkit.ai eCommerce requires no coding knowledge to activate. The setup process typically takes no more than a couple of hours, and the platform’s team of AI experts will guide you through the process. Once set up, you can manage your AI Agents using the Supervisor view to optimize their work in real-time and refine their ability to understand dynamic business policies.

Are there any safeguards in place for customer data?

Yes, Airkit.ai eCommerce is designed with built-in safeguards and industry compliance standards to ensure that AI agents follow business guidance and use only tools provided. For example, for returns and exchanges to a certain address, the platform requires multi-factor authentication for the phone number on file before returning that address to the user.