How to Cancel AppsFlyer Subscription
AppsFlyer doesn’t offer a self-service cancellation option within their platform. However, terminating your subscription is a straightforward process that can be initiated by contacting their support team. Here’s how:
Contacting AppsFlyer Support:
- Email: Send a clear and concise email expressing your intent to cancel your AppsFlyer subscription to their support address: [email protected].
- Subject Line: Include a clear subject line indicating your request, such as “Subscription Cancellation – [Your Account Name]”.
- Account Information: Within the email, provide your account details to ensure they can accurately locate your subscription. This may include your company name, contact person, and any relevant account ID numbers.
Confirmation:
Once you submit your cancellation request, wait for confirmation from AppsFlyer acknowledging the termination. This will serve as a safeguard against future charges.
Additional Considerations:
- Account Manager: If you have a dedicated account manager at AppsFlyer, you can also reach out to them directly to initiate the cancellation process.
- Proration: Depending on your specific contract terms, you might be eligible for a prorated refund if you cancel before the end of your current billing cycle.
- Data Deletion: While AppsFlyer’s data deletion policies are generally outlined in their terms of service, you can clarify your data retention preferences during the cancellation process if you have any concerns.
Important Note:
It’s crucial to remember that AppsFlyer doesn’t manage subscriptions in the traditional sense. Their services focus on mobile measurement and marketing analytics. Therefore, cancelling your AppsFlyer subscription primarily stops data collection and reporting associated with your app.
By following these steps and contacting AppsFlyer’s support team, you can effectively terminate your subscription and ensure clear communication regarding the cancellation.
