Overview
What is Artera?
Artera is a patient communication platform that aims to revolutionize the healthcare industry by prioritizing customer service. Formerly known as WELL Health®, Artera enables seamless two-way conversations between patients and their healthcare teams through secure, multilingual messaging across various channels such as text, email, and telephone. By consolidating disparate touchpoints into a unified and intuitive channel, Artera enhances patient experiences, empowers healthcare organizations to deliver exceptional customer service, and ultimately leads to happier staff, healthier patients, and more profitable organizations.
Why Choose Artera?
In a healthcare landscape where patient communication is crucial, Artera stands out by:
- Connected Patient Experiences: Artera facilitates connected patient experiences by providing a platform for seamless communication between patients and healthcare providers. This leads to improved patient satisfaction and outcomes.
- Empowering Organizations: Artera empowers healthcare organizations to deliver top-tier customer service by streamlining communication processes, enhancing efficiency, and fostering meaningful interactions with patients.
- Multichannel Communication: With support for multiple communication channels, including text, email, and telephone, Artera ensures that patients can engage with their healthcare teams in a way that is convenient and accessible to them.
- Secure and Multilingual Messaging: Artera prioritizes security and offers multilingual messaging capabilities to cater to diverse patient populations, ensuring that communication is both safe and inclusive.
Who Can Benefit from Artera?
Artera is designed to benefit a wide range of users within the healthcare industry, including:
- Healthcare Providers: Healthcare providers can leverage Artera to streamline patient communication, improve patient engagement, and enhance the overall quality of care provided.
- Administrative Staff: Administrative staff can use Artera to manage patient communication more efficiently, reducing administrative burdens and improving operational workflows.
- Patients: Patients benefit from Artera by having a convenient and secure platform to communicate with their healthcare providers, leading to better care coordination and outcomes.
- Healthcare Organizations: Healthcare organizations can enhance their customer service, increase patient satisfaction, and drive profitability by implementing Artera as their patient communication solution.
Artera is a transformative patient communication platform that is revolutionizing the healthcare industry by prioritizing customer service. With its focus on connected patient experiences, organizational empowerment, multichannel communication, and secure messaging, Artera is leading the way in delivering happier staff, healthier patients, and more profitable organizations.
