BigWave Reviews - Pros & Cons, Ratings & more - 2025
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BigWave
70%
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  • Field Service Management
  • BigWave
  • Review

    • BigWave

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    70%

    BigWave is a flexible field service management software designed to streamline asset installation and maintenance tasks. It helps organizations coordinate technicians, manage work orders, and track project statuses across multiple locations. Offering customization, real-time updates, and user-friendly functionality, BigWave improves efficiency while supporting invoicing and reporting. Ideal for industries like construction, IT services, and electronic manufacturing.

    Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives

    Subscribed Reviews

    70% Subscribed Score

    Analysis

    BigWave is a comprehensive Field Service Management software designed for professionals managing physical assets, particularly in IT, construction, and electrical industries. It offers flexibility for scheduling, tracking, invoicing, and managing work orders across multiple locations, with a user-friendly interface and customizable features. Compared to alternatives like NetSuite and Jotform, BigWave excels in adaptability and real-time tracking but lags in visual interface polish. Customer support is rated highly, and its pricing delivers significant value for its robust functionalities. Ideal for businesses needing efficient field service organization.

    Subscribed Score Metrics
    26/36 Metric achieved
    Ease of Use
    Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
    5/6 Metric Checks
    Security
    Compares the product’s features, quality, and pricing to determine its overall cost-effectiveness.
    4/6 Metric Checks
    Value of Money
    Assesses the product’s ability to protect data, prevent breaches, and comply with industry standards.
    5/6 Metric Checks
    Customer Support
    Reflects the responsiveness, helpfulness, and quality of assistance provided by the product’s support team.
    6/6 Metric Checks
    Integrations
    Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
    3/6 Metric Checks
    MetricsScore
    Customer Support6/6
    Security4/6
    Ease of Use5/6
    Value of Money5/6
    Integration3/6
    Popularity3/6
    Radar Chart Table View
    Pros & Cons
    Highly customizable and flexible platform.
    Effective for managing multiple projects.
    Reliable functionality with minimal downtime.
    User-friendly and easy to train new users.
    Some UI improvements needed.
    Slow page loading in certain areas.
    Tedious data entry for repetitive tasks.
    Custom changes require vendor interaction.

    Reviews of BigWave from other platforms

    4.4
    (36)
    4.4
    (36 Reviews)
    Capterra Review