How to Cancel BLACKbox
To cancel your subscription to The Black Box, follow these steps:
Logging Into Your PayPal Account
- Go to the PayPal website and log in to your account.
Navigating to Subscription Settings
- Click the settings icon next to “Logout.”
- Select “Payments,” then “Automatic” payments.
Canceling The Black Box Subscription
- From the list of automatic payments, select “The Black Box.”
- Proceed to cancel the subscription.
Important Notes
- If you cancel within 14 days of your initial purchase or current renewal date, you may be eligible for a refund. However, if 14 days have passed since your initial purchase date or current renewal date, a refund cannot be offered.
- Any release that has been paid for will still be sent, even after cancellation.
- For refund requests, email
[email protected]
.
Additional Contact Information
If you need further assistance or have other inquiries, you can get in touch with The Black Box by completing the “Contact Us” form on their homepage or by emailing [email protected]
.
Cancellation Deadlines for Seasonal Releases
- Ensure you are aware of the cancellation deadlines for seasonal releases to avoid receiving unwanted shipments:
- Cancellations received within 14 days prior to the scheduled shipping dates will not take effect until the next seasonal release period.
- For example, if the Spring release ships the week of March 23, the cancellation deadline would be March 9. Similar deadlines apply for Summer, Fall, and Winter releases.