Is Zoho CRM Really Free: Understanding Zoho’s Pricing and Features

05 December 2023 - Customer Service Software Proposal Software Customer Relationship Management

Share this article :

Share Insight

Share the comparison insight with others

Is Zoho CRM Really Free: Understanding Zoho’s Pricing and Features

Zoho CRM, a flagship product of Zoho Corporation, is a customer relationship management software that offers a variety of features for sales and marketing, powerful integrations, and secure cloud storage¹. But is Zoho CRM really free? Let’s dive into the details.

Zoho CRM’s Free Version

Zoho CRM does offer a fully-featured free edition of its software¹. This free edition supports up to 3 users and includes critical features such as leads, deals, and contact management, tasks and events, multichannel marketing, integrations to other Zoho apps, and more¹. This makes it an absolute necessity for businesses of all sizes, providing basic customer experience at no cost¹.

Zoho CRM’s Paid Versions

While Zoho CRM does offer a free version, it also provides paid versions with additional features and capabilities². The premium packages are available on a per-user, per-month pricing structure and include extra functionality such as macros, inventory management, and customization³. The pricing editions range from $0 to $52⁴.

Features of Zoho CRM

Zoho CRM offers a wide range of features that help businesses manage their contacts efficiently. Some of these features include:

Lead & Contact Management: Build a lasting relationship with your leads and customers.
Deal Management: Make the most out of every business opportunity, sign deals on the fly and drive revenue with ease.
Account Management: List all contacts and deals associated with one organization and manage them faster¹.

Relevant SaaS Products for the SaaS Subscription Stack

Here are some relevant SaaS products that could be beneficial for the SaaS subscription stack:

Chargebee: A comprehensive subscription management platform that helps businesses manage recurring billing and subscription models at scale⁵.
FastSpring: An easy-to-use and powerful subscription management software for SaaS⁶.
Chargify: Specializes in complex usage and multi-attribute billing, payment collections, and business analytics⁷.
Paddle: A platform that enables SaaS and software companies to sell online in more places around the world⁸.
Zuora: Provides a monetization platform that unlocks new business opportunities and automates complex revenue streams⁹.
SaaSOPTICS: Specializes in automating the financial operations of B2B SaaS companies by streamlining the order-to-revenue process¹⁰.
Recurly: A platform that expands and protects your recurring revenue with subscription management, recurring billing, payments orchestration, churn management, and compliance and security expertise¹¹.

Conclusion

In conclusion, Zoho CRM does offer a free version of its software, but it also provides paid versions with additional features and capabilities. The choice between the free and paid versions depends on the specific needs and budget of your business. Additionally, there are several other SaaS products available in the market that can help manage the SaaS subscription stack effectively.