Talkbase: Boost Business Metrics with Community Analytics
- Customer Relationship Management
Unlocking Community Potential with Talkbase Analytics
In today’s digital landscape, community engagement is a key driver of business success. Enter Talkbase, a powerful tool that transforms community activity into actionable analytics. Let’s delve into how Talkbase can empower your community team and elevate your business metrics across the board.
Empowering Community Teams at the World’s Fastest Growing Companies
At the core of Talkbase is a commitment to community building. The mission is clear: to build a tool that enables community teams to excel and showcase their efforts. Whether you’re in support, product, marketing, or customer success, Talkbase provides the analytics to drive measurable results.
Analytics: Drive Measurable Results Across the Business
- Tell Your Community Story in Numbers: Create custom reports that connect the dots between community, support, product, marketing, customer success, and more.
- Connecting the Dots Between Company and Community Data: Customize your dashboards to visualize the right community data, making informed decisions that impact your business.
- Make Right Community Decisions: Understand where your community makes a real business impact and take actionable steps.
- View the Right Segments: Create automated contact lists and view analytics within custom time frames.
- Member-level Data Insights: Analyze data at the individual level to discover the true impact of community initiatives on each member.
Here’s What We Can Do Cross-Functionally
With Talkbase community analytics, teams can easily analyze how and why customers engage throughout their acquisition, onboarding, and retention process. The numbers speak for themselves:
- Number of members with weekly activity: 3,179
- Number of ICP Companies in the community: 174
- New member growth MOM: 13.7%
- Total opportunities with community activity: 253
- Closed opportunities with community activity: 74
- Community engagement rate: 25.3%
- New member growth in the last 3 months: +311
CRM: Effortless Way to Organize Community Contacts
- CRM Profile Details: Uncover the impact of the community on your business growth down to a single member.
- Build Dynamic & Static Lists: Group contacts for easier reporting based on platform, activity, or event attendance.
- Tag Members: Easily manage all your members by creating custom tags for categorization.
- Company CRM: Understand what companies your community members are coming from and analyze their engagement.
Engagement: Turn Your Data into Action with Talkbase Add-ons
- Organize Events: Host virtual and in-person events or meet-ups faster than ever.
- Community Page: Build your community resource hub with an event calendar and a member directory in seconds.
- Applications: Review, approve, and onboard your new community members seamlessly.
Join the Talkbase Friends Community Today
Meet other community operators, event managers, and community experts to learn best practices, share tips, and get access to exclusive community events. Join the Talkbase community and manage, measure, and analyze the impact of your community.
Manage, Measure, and Analyze the Impact of Your Community
Talkbase is not just another platform; it’s a companion for community managers. Crafted from personal experiences, challenges in community management, and the insights of hundreds of community managers, Talkbase focuses on providing insightful analytics, user-friendly tools, and seamless integration with existing workflows.
Schedule a demo with our Head of Community today. Get started for free and experience the difference Talkbase can make in showcasing your community’s true value through data and storytelling.
We’re excited to see how Talkbase can support your growth, and we can’t wait for your feedback. Dive in, explore its features, and let us know how it helps you write your community’s success story!
Cheers to building great communities and not being afraid to show it off.
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