How to Cancel BlueTally

To cancel a BlueTally subscription, you need to follow these steps, as the process is not explicitly outlined on the BlueTally website but can be inferred from similar subscription cancellation processes:

Logging Into Your Account

• Log into your account on the BlueTally website.

Navigating to Subscriptions

• Navigate to the section where your subscriptions are managed, typically labeled as "My Subscriptions" or "Subscriptions."

Selecting the Subscription

• Select the subscription you wish to cancel by clicking on the respective link in the ID or Subscription Name column.

Initiating Cancellation

• Click on the "Cancel Subscription" option. This will start the cancellation process.

Specifying Cancellation Options

• You will need to specify the cancellation options:
  • Choose the cancellation reason from a list of pre-defined reasons.
  • Enter any additional comments if required.

Refund Policy Selection

• Select the appropriate refund policy:
  • Full Refund
  • Refund of the Pro-rated Recurring Fee
  • No Refund
  • Note that the available refund options may depend on the service plan and any cancellation fees set.

Confirming Cancellation

• Confirm the cancellation order and select how the money will be returned to the customer:
  • Create a Credit Memo: Increase the customer account balance.
  • Create a Refund: Transfer money directly to the customer. If selected, you will need to choose the payment method for the refund.

Finalizing the Cancellation

• Click "Place Order" or a similar button to finalize the subscription cancellation.

Post-Cancellation

• After the subscription is cancelled, the services status will depend on the respective service template settings.

If you encounter any issues or need further assistance, it is recommended to contact BlueTally support directly through their website or support channels.