How to Cancel BoardWorks

To cancel an order or registration related to BoardWorks or similar services, here are the general cancellation instructions based on the policies of similar entities:

Cancellation Policy for Boards for Days (as a general template)

• To cancel an order, you must provide written notice (either electronic or physical) to the relevant contact.
  • For Boards for Days, email [email protected] or send correspondence to 10 Garden Street, Danvers, MA 01923.

Timelines and Refunds

• If you cancel at least 7 days prior to the delivery or pickup date, you will receive a 100% credit towards a future order.
• If you cancel within 7 days of the delivery or pickup date, you will receive a 50% credit towards a future order.
• Any other cancellations made after this period will not be eligible for a refund.

Specific to BoardSource Trainings

• For virtual trainings, all changes or cancellations must be received at least 7 business days before the start of the training. You can contact BoardSource at 202-349-2580 to arrange a substitution, change to another date, or cancel your registration.
• For in-person trainings, registration will be refunded if cancelled more than 14 days prior to the first day of the training. No refunds will be provided if the cancellation request is received less than 14 days prior to the first day of the training. Substitutions are allowed if the request is received at least 2 days prior to the first day of the training.

General Steps

• Identify the Contact Method: Determine the appropriate contact method for the specific service or product you are canceling. This could be an email address, a physical address, or a phone number.
• Provide Written Notice: Send a clear and written notice of your intention to cancel. Ensure this notice includes all relevant details such as your order number, name, and the reason for cancellation if required.
• Adhere to Timelines: Make sure your cancellation notice is received within the specified timeframe to be eligible for any credits or refunds.
• Follow Up: If necessary, follow up with the service provider to confirm receipt of your cancellation notice and to inquire about the status of your credit or refund.

By following these steps, you can ensure a smooth and effective cancellation process.