Brevo (Sendinblue)

Embarking on the decision to conclude your subscription with Brevo (Sendinblue) is a significant step, one that we approach with the utmost consideration for your experience. As we value your partnership, we have designed a structured process to ensure a seamless transition. This guide provides a formal walkthrough on how to gracefully cancel your Brevo subscription.

Steps to Cancellation:

1. Data Export Preparation:
   • Initiate the process by meticulously exporting your contact list from the dedicated article. This step ensures the preservation of essential contact data crucial for your future endeavors.
   • For a consolidated summary report of your campaign results, navigate to Campaigns > Statistics. Adjust the date range to your preference and seamlessly export bulk campaign data in a downloadable .CSV format.
   • For detailed insights into individual campaigns, explore Campaigns > Emails > Sent. Click “Report” under the relevant campaign, and opt for the “Export campaign data (.CSV)” option.
2. Account Cancellation Process:
   • BrevoPlus subscribers are encouraged to initiate the process by contacting their dedicated Customer Success Manager. Their guidance ensures a personalized and smooth account closure experience.
   • Navigate to your account name > Settings in the top-right corner. At the bottom of the page, select “Definitively close your account” to commence the cancellation process.
   • A careful review of the elements affected by the account deletion will prompt a confirmation step. Confirm by clicking “Yes” to complete the account closure.
3. Support and Assistance:
   • Throughout this process, our dedicated support team remains at your disposal. Whether you have inquiries or require assistance, you can create a ticket from your account or reach out to us directly.

Conclusion

The decision to conclude your association with Brevo is acknowledged with the sincerity it deserves. We extend our appreciation for the trust you placed in our services. As you navigate through this process, rest assured that your satisfaction remains our priority. Brevo expresses gratitude for your partnership and envisions the potential for future collaborations, should the need arise.

Your journey with Brevo has been valued, and we appreciate your understanding during this transition. While we bid adieu for now, we look forward to the possibility of welcoming you back in the future. Thank you for choosing Brevo. F0r more details, click here.