How to Cancel BuildFire

To cancel your BuildFire product and request a refund, follow these steps:

Contacting Support

Reach out to the BuildFire support team via email at [email protected] to initiate the cancellation process.

Providing Necessary Information

When contacting support, provide the following details to facilitate the cancellation:

• Your account information or the email address associated with your account.
• The reason for cancellation, if you are willing to provide feedback.

Refund Process

BuildFire does not have a publicly available refund policy on their main website, but generally, refunds are handled on a case-by-case basis. Here is what you might expect:

• Refunds are typically processed within a few business days after the request is made.
• The refund will be issued through the same payment method used for the original purchase.
• Refunds via services like PayPal are usually credited within a few hours, while refunds through credit card companies may take up to two months, depending on the payment processor.

Additional Steps

If you have any active subscriptions or in-app purchases set up through BuildFire, ensure you cancel these as well to avoid further charges:

• Go to your app’s control panel and navigate to the Commerce section.
• Cancel any active subscriptions or in-app purchases by removing the associated Product IDs.

By following these steps, you should be able to cancel your BuildFire product and initiate the refund process. If you encounter any issues, the support team will be able to guide you further.