How to Cancel CampWorks

To cancel your service with CampWorks, follow these steps:

Cancellation Process

If you decide to cancel your service with CampWorks, here is what you need to know:

• Stopping Billing: Once you cancel, CampWorks will stop billing you monthly for reservation fees.
• Software Access: Your software will transition into view-only mode, meaning it will not allow any new reservations to be created, but you will still be able to view your existing data.

Data Transfer and Export

• You can export any of the CampWorks reports to a standard file format that can be imported into other reservation software. However, you will need to work with your new software vendor to determine how to import this data.
• Customer information such as names, addresses, phone numbers, and email addresses can typically be exported from your old software and imported into a new system. However, reservations usually cannot be transferred directly due to significant format differences and new information requirements.

Immediate Support for Cancellation

• For immediate support with cancellation, it is best to email CampWorks at [email protected]. This ensures that your issue is notified to the support team promptly, and they will get back to you as soon as possible. For urgent issues, you can expect a response within minutes, while less critical issues are usually addressed within a couple of days.

Additional Considerations

• If you have any specific questions or need further assistance during the cancellation process, you can also log in to the CampWorks client center to enter support tickets, purchase additional options, read full release notes, and enter development suggestions.

Here is a summary of the key points in an unordered list:

• Stop billing for monthly reservation fees
• Software transitions to view-only mode
• Export data to standard file formats for transfer to new software
• Email support for immediate assistance
• Use the client center for additional support and resources