How to Cancel Captivated

To cancel your subscription to the Captivated business text messaging software, follow these steps:

Cancellation Process

You can cancel your Captivated subscription, but the process and any associated terms are not explicitly outlined on the Captivated website. However, here is a general approach based on common practices for similar services:

Via Customer Support

• Contact Captivated’s Customer Support team directly to initiate the cancellation process. This is often the most reliable method to ensure your subscription is canceled correctly.

Through Your Account (If Available)

• If Captivated provides an option to manage your subscription through your account dashboard, log in to your account and look for a section related to subscription management or account settings.
• Navigate to the cancellation or subscription management section and follow the prompts to cancel your subscription.

Important Considerations

• Billing Cycle: Your access to the services will typically continue until the end of your current billing period.
• Refunds: Check with Customer Support to see if any refunds are applicable, although it is common for payments to be non-refundable after a certain period.
• Automatic Renewal: Ensure that automatic renewal is disabled to prevent further charges after cancellation.

Additional Steps

• After canceling, confirm with Customer Support that your subscription has been successfully canceled and that no further charges will be incurred.
• If you have any ongoing payments or subscriptions, ensure these are also addressed during the cancellation process.

For specific details and any unique requirements, it is best to contact Captivated’s Customer Support directly.