Cincom CPQ Reviews - Pros & Cons, Ratings & more - 2025
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Cincom CPQ
69%
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Cincom CPQ

69%

Cincom CPQ is a comprehensive configure-price-quote (CPQ) software designed to optimize the sales process for businesses. It enables real-time product configuration, pricing, and quoting, while providing sales teams with rules-based recommendations and intuitive guided selling tools. The platform simplifies proposal generation and ensures standardized, branded buyer experiences across channels. Its user-friendly interface empowers sales reps to close deals efficiently, improving both customer satisfaction and operational productivity.

Subscribed Reviews

69% Subscribed Score

Analysis

Cincom CPQ is an enterprise-grade Configure-Price-Quote solution designed for sales teams and dealers, enabling customizable product configurations, real-time pricing, and instant proposal generation. It offers advanced features like guided selling, visual configuration, and strong CRM integration. Cincom CPQ is praised for its usability, scalability, and flexibility but criticized for its steep learning curve and slow response rates.

Compared to Salesforce Revenue Cloud or Oracle CPQ, Cincom excels in user experience and customization but lags in advanced integrations and comprehensive reporting. For complex enterprises, it suits salespeople needing dynamic quoting but may feel limiting for marketers or developers.

Customer support is reliable with multi-language options. While cost structure isn’t disclosed, Cincom is a cost-effective choice for medium-to-large enterprises due to its configurability and ease of admin management. Pricing transparency is a drawback compared to some alternatives.

Subscribed Score Metrics
25/36 Metric achieved
Ease of Use
Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
5/6 Metric Checks
Security
Compares the product’s features, quality, and pricing to determine its overall cost-effectiveness.
4/6 Metric Checks
Value of Money
Assesses the product’s ability to protect data, prevent breaches, and comply with industry standards.
4/6 Metric Checks
Customer Support
Reflects the responsiveness, helpfulness, and quality of assistance provided by the product’s support team.
5/6 Metric Checks
Integrations
Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
3/6 Metric Checks
MetricsScore
Customer Support5/6
Security4/6
Ease of Use5/6
Value of Money4/6
Integration3/6
Popularity4/6
Radar Chart Table View
Pros & Cons
Flexible and customizable for diverse needs
Integrates well with Microsoft Dynamics 365
Streamlines sales and quoting processes
User-friendly interface for configuration
Cumbersome initial setup and licensing
Slow response rate in web-based system
Customizations can be hidden or complex to manage
Limited standard report customization options

Reviews of Cincom CPQ from other platforms