How to Cancel Clear Biz

To cancel your Clear Biz membership or subscription, follow these steps carefully to ensure a smooth and efficient process.

Cancellation Steps

• Access Your Account: Log in to your Clear Biz account through the main menu.
• Navigate to Account Settings: Go to the section related to your account settings or subscription management. This is typically found under a menu item such as "Billing and Membership" or a similar label.
• Locate the Cancellation Option: Look for a clear "Cancel Membership" or "Cancel Subscription" button or link. This should be prominently displayed and easily accessible, in line with the FTC’s "Click-to-Cancel" rule requirements.
• Follow the Cancellation Process: Click on the "Cancel Membership" or "Cancel Subscription" option and follow the on-screen instructions. This may involve confirming your decision to cancel and potentially providing a reason, though this should be minimal and not overly complex.
• Alternative Method: If you encounter any issues or prefer assistance, you can select the "Chat with us" option to speak with a customer support representative or Digital Ambassador. They can guide you through the cancellation process.

Additional Considerations

• Trial Period: If you are within a trial period, ensure you cancel before the last day of the trial to avoid any charges.
• Family Plans: If you are part of a Family Plan, only the main account holder can make changes to the membership.

Post-Cancellation

• Confirmation: After canceling, you should receive a confirmation of your cancellation. This can be via email or an on-screen message.
• Refund Policy: If applicable, review the refund policy to understand how any refunds will be processed. Approved refunds are typically processed within a specified timeframe, such as 15 business days, and credited back to your bank account.

By following these steps, you can ensure a straightforward and user-friendly cancellation process for your Clear Biz membership or subscription.