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Streamline IT Management with CloudRadial – The Comprehensive MSP Client Portal
CloudRadial revolutionizes how Managed Service Providers (MSPs) engage with their clients by offering a unified and branded client portal. Combining advanced functionality with...
Streamline IT Management with CloudRadial – The Comprehensive MSP Client Portal
CloudRadial revolutionizes how Managed Service Providers (MSPs) engage with their clients by offering a unified and branded client portal. Combining advanced functionality with customization, CloudRadial simplifies IT service management, enhances client experience, and boosts operational efficiency.
Why Use CloudRadial?
CloudRadial stands out through its:
- Unified Client Portal: A single platform that consolidates IT services, offering clients a transparent, easily accessible view of their tickets, reports, licenses, and more. MSPs deliver a seamless, Amazon-like experience to their customers.
- Customizable Solutions: From branding to integrating IT service tools and creating tailored dashboards, CloudRadial adapts to specific client and user needs, making data management and reporting intuitive.
- Streamlined QBRs and Reporting: Real-time insights, on-demand reporting, and tools for assessments and compliance reduce the complexity of client Quarterly Business Reviews (QBRs) while showcasing MSP value.
- Collaboration Features: The tool empowers both MSPs and clients to work closely through shared planners, roadmaps, and ticket submissions, fostering stronger partnerships and accountability.
- Automation and Integration: Integration capabilities with multiple PSA, RMM, and IT management tools (such as Microsoft 365) allow automation that reduces manual effort in ticketing, compliance monitoring, and service reporting.
- Customer-Centric Support: CloudRadial offers responsive support and continuous updates to improve existing features, ensuring platform reliability and optimal performance over time.
Who is CloudRadial For?
CloudRadial is purpose-built for:
- MSPs and IT Service Providers: MSPs can automate processes, increase transparency, and demonstrate value to encourage client retention and growth.
- Client Organizations: Businesses benefiting from MSP solutions gain a centralized view of their IT operations, reducing reliance on traditional communication and service delays.
- Decision-Makers: Executives and team leads can leverage CloudRadial’s data for strategic planning, improving efficiency, and fostering accountability within IT environments.
In conclusion, CloudRadial redefines client account management, IT service delivery, and collaboration for MSPs. By merging automation, customization, and user-friendly interfaces, it empowers providers to scale their business while offering unmatched value to clients.
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Steps to Cancel CloudRadial Subscription
CloudRadial Pricing
To cancel a CloudRadial product:
- Provide written notice within 30 days of the Effective Date for a full refund.
- After the initial 30 days, terminate the service if the other party materially breaches the agreement.
- Give 30 days’ notice before the end of the term to avoid automatic renewal.
- Be prepared for a termination fee if terminating early, calculated based on the remaining term.
Most frequent question about CloudRadial
CloudRadial’s ticketing system includes smart ticketing, integrated CSAT surveys, custom status workflows, and routing capabilities to any board or queue with appropriate statuses and types.
CloudRadial enhances client engagement through self-service features like ticketing, adding new employees, ordering new services, and training, all within an intuitive portal. It also automates account management processes, client reporting, and communications to reduce service team workload.
CloudRadial offers a Starter plan for up to 100 users and a Professional plan with no user cap. The Professional plan includes additional features such as unlimited permission roles, unlimited automations, custom vanity domains, advanced usage analytics, and priority support SLA.
CloudRadial integrates with various tools and services including Office 365, Kaseya BMS, Syncro PSA, Auvik, Domotz, Addigy, and Microsoft Power Automate. It also supports integration with payment portals like ConnectBooster and Wise-Pay.
CloudRadial provides top-tier U.S.-based support from certified product experts, a comprehensive academy, personalized consultation, and custom implementation. It also includes a 30-day money-back guarantee.
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