How to Cancel Concierge Plus

To cancel your Concierge Plus account, follow these steps:

Preparing for Cancellation

• Ensure you have all necessary information and have backed up any data you need, as cancelling the account will result in the deletion of the data you provided.

Initiating Cancellation

• Contact your property manager or the Concierge Plus support team to inform them of your intention to cancel the account. This is because the cancellation process may involve administrative steps that require their assistance.

Steps for Property Managers

• If you are a property manager, you can use the Concierge Plus platform to manage the cancellation process. Here’s how:
  • Log in to your Concierge Plus account.
  • Navigate to the account settings or administration section.
  • Look for the option to cancel or delete the account. This may be under a section related to account management or user settings.
  • Follow the prompts to confirm the cancellation.

Additional Considerations

• Be aware that cancelling the account will disable all associated features and modules, including deliveries, service requests, amenity bookings, and resident information management.
• Residents will no longer have access to self-service features, and all automated notifications and processes will cease.

Finalizing the Cancellation

• Once the cancellation is confirmed, ensure that all users are notified, and any necessary adjustments are made to transition to alternative systems or processes.
• If there are any outstanding issues or pending tasks, address them before the account is fully deactivated.

By following these steps, you can effectively cancel your Concierge Plus account and manage the transition for your property management needs.