How to Cancel Connect Childcare (2026)

How to cancel Connect Childcare

To cancel a subscription or booking related to Connect Childcare, you should follow these steps:

Connect Childcare primarily provides software solutions for childcare centers, so cancellation instructions might vary depending on the specific service or subscription you are using. However, here is a general approach:

1. Contact Support: Reach out to Connect Childcare’s customer support team. They are available from 8 am to 6 pm, Monday to Friday. You can email them at [email protected] for assistance with any specific enquiries about your subscription or service.

2. Check Your Contract: Review your contract or agreement to understand any terms related to cancellation, such as notice periods or penalties.

3. Cancel Through the Platform: If you are using their iConnect web app, check if there is an option to cancel bookings or subscriptions directly through the platform.

4. Follow Up: After initiating cancellation, ensure you receive confirmation from Connect Childcare to verify that your request has been processed successfully.

If you are using a different childcare service that integrates with Connect Childcare, such as Care Connect Network, you would need to follow their specific cancellation policies, which typically require notice periods and may involve contacting their support team directly.

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