How to Cancel CurrencyTransfer

To cancel an international money transfer through a service like CurrencyTransfer, you need to follow these steps, which are generally applicable to most international money transfer services:

Immediate Action

• Contact the transfer provider immediately if you wish to cancel the transfer. This is crucial as the window for cancellation can be very limited.

Conditions for Cancellation

• Check if the transfer meets the conditions for cancellation:
  • The money has not been picked up by the recipient or deposited in their account.
  • You paid for the transfer less than 30 minutes ago.
  • You provided enough information for the provider to identify the particular transfer to be canceled.

Advance Scheduled Transfers

• If you scheduled the transfer in advance, you may be able to cancel it up to three business days before it is made.

Procedure

• Review your contract and receipt for specific cancellation instructions and deadlines.
• Inform the provider of your intention to cancel the transfer. This should be done via the contact methods provided by the service, such as phone, email, or through their online platform.
• Provide all necessary details to identify the transfer you want to cancel.

Post-Cancellation Steps

• If the cancellation is successful, the provider will take steps to recall the funds and refund you the amount, less any out-of-pocket expenses if applicable.
• If the funds have already been transferred, the provider may need to initiate a refund process with the recipient’s bank, which could take some time.

Additional Considerations

• Be aware that some providers may have specific rules or state laws that give you more time to cancel a transaction. Always refer to the receipt or contract for these details.

By acting promptly and following these steps, you can increase the likelihood of successfully canceling an international money transfer.